Question about Epson Office Equipment & Supplies
I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.
Posted on Apr 06, 2009
SOURCE: epson rx680
one ink cartridge is out of ink but...
when we try to replace one of the color ink cartridges we get this error message:
ink cartridges cannot be recognized. make sure ink cartridges are installed correctly - how do I get the printer to recognize my full ink cartridge?
Posted on Sep 21, 2009
Just had this happen to me. Turned it off, turned it back on... nothing. In/out with the cartridge several times and when I blew on the contacts of the printer (where the little microchio on the cartridge touches) it finally worked. Did the blowing on the contacts help? Maybe, but more likely is that the it was just repeatedly trying to d oit before the machine figured it out.
Posted on Sep 26, 2009
please use only recommended cartridges found either on the upper portion of your printer or in the printer manuals.... take note of the code.
Posted on Jan 28, 2010
Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.
Posted on Oct 25, 2010
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