Question about Samsung YP-Z5 MP3 Player

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Samsung YP-Z5 mp3 automatically scrolls all the way down but unable to scroll up again

Posted by JOCKMAN on

  • bas16 Dec 13, 2007

    Unable to scroll up. Have tried resetting the unit but has not resolved the issue. I am wondering whether updating the firmware will help?
    current firmware version is 2.34 US

    I also find that connecting by USB to the computer then disconnecting seems to cure the problem for a few minutes. The problem then returns after a short time.

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Anonymous

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  • 70 Answers

From my experience this is a hardware fault with the touchpad. Luckily you can buy a faulty player on ebay and replace the touchpad - make sure the fault on the faulty one is not the same!

The player is is easy to take apart and the touchpad easy to replace.

Posted on Dec 22, 2007

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My Samsung YP-S2 Mp3 player can't be recognised by computers when I plug it in through the usb input (it used to work), therefore I'm not able to upload music on it anymore. How can I fix this bug?

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When your computer doesn't recognize your Samsung MP3 player, programs
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Samsung YP-Z5 can't scroll

This is a common problem with these players. It is a hardware fault with the touch panel. It is probably why they were replaced with new models very quickly afterwards. The touch panel is a complete unit added to the device.

If you can get hold of a faulty unit on e-bay (with a working touchpad) you can easily replace the the touchpad without damaging any part of the mp3 player as it easily unscrews.
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Connection to my computer

UMS mode allows the Z5 to interface to the computer as if it were a removable hard drive. You can then use Windows File Explorer to manage the files in the Z5.

To get into UMS mode, connect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

If you upgrade to the new firmware, you have the option of making it always connect in UMS mode.

The steps to install the latest firmware are:
(1) Download version 2.37 or newest of the Z5 firmware http://www.samsung.com.

(2) Unzip it to get the file named "Z5Update.dat".

(3) Disconnect the Z5 from the USB port.

(4) Reconnect the Z5 to the USB port while simultaneously holding down the "return" button (the top of the square keypad) while connecting. This will put the player into UMS mode for that connection period only.

(5) Open a File Explorer window, and find the YP-Z5 device.

(6) At this point, make sure the Z5 is fully charged and has at least 30MBytes of free space.

(7) Copy the file "Z5Update.dat" to the root directory of the YP-Z5 device.

(8) Now disconnect the Z5 from the USB port.

(9) The Z5 will display the option to upgrade to the new software, or to cancel.

(10) Select "Upgrade". This will power off the Z5.

(11) Connect the USB cable to the Z5. Now it will upgrade the firmware under USB power. DO NOT DISCONNECT THE USB UNTIL THE UPGRADE FINISHES. After finishing the upgrade, new firmware will be started automatically.

(12) Check the version information in the "Settings > System Info > Version" tab.

Now you can turn on the UMS only option.
Settings / System Info / UMS Only = On

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Samsung yp-z5 scroll panel stopped working.

This is a common hardware fault with this player. I guess it is why the model has been replaced.

The cheapest solution is to buy a faulty player from ebay - around £10 including postage and replace your faulty one. Make sure to check the faulty one does not have the touchpad fault.

It is straightforward to replace the touchpad.
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did u get some water on it too like me?
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Down scroll

Try reseting the player. It might not work all the time, but this was the first time my down scroll ever locked up on me, and the reset button fixed the problem. It might just be a temporary solution, but at least it's something.
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