At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Ihave a dyson dc44 animal ,While using it I was getting a shock in my hand coming from the port where the charging plug fits into what can the problem be.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Here is how i fixed my Dyson dc44 not charging, it turned out to be easy, but i went through checking everything else on the way to find a simple fault and fix
ring dyson for support it could be the micro particle filter is blocked up and needs cleaning.
Dyson have really good support
http://www.dyson.com.au/support/dc44/dc44-animal-bu/maintaining-your-dyson-machine/wash-the-filters
I'm sorry to hear your machine isn't charging. In order to confirm whether the fault lies with the charger, battery or main body, our experts would need to talk you through some simple diagnostic checks when you have your DC44 easily to hand.
When convenient, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
I'm sorry to hear about the difficulty you've experienced with your DC44 Animal. In order to diagnose the cause of the issue and determine the correct resolution, we'd need to take you through some quick troubleshooting checks when you have your machine to hand.
When you have a moment, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under our 2-year parts and labour guarantee.
Here is how i fixed my Dyson dc44 not charging, it turned out to be easy, but i went through checking everything else on the way to find a simple fault and fix
Do not leave it to recharge overnight! Try recharging it again but just for the time it needs, and then unplug. Then try vacuuming.
This worked for me when I had the same problem.
The battery falls slightly loose, so you have to fasten it securely to the body of the vacuum. I learned this from another user here on Fixya. He uses electric tape. I used one of those rubber bracelets that kids wear. Worked perfectly!
The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.
When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.
I'm sorry to hear you're having difficulty recharging your DC44 Animal. It should charge from flat within 5.5 hours when connected to the charger assembly, or placed in the docking station, as shown in the video above.
The charge light will turn off once the battery is fully charged. If it seems to be shutting off prematurely, we would need to take you through some quick diagnostic checks when you have the machine to hand. This will help us confirm what may be needed to resolve the issue.
Please give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA), to speak directly with our team of experts.
Hi there, it's Jack at Dyson. If your DC44 Animal makes a pulsating noise then shuts off, it's very likely there is a blockage in the floor tool, wand or bin inlet. It's easy to check for this - just follow the steps in our Support guide:
It's also a good idea to wash the filter as shown in the video below - this should be done at least once a month in normal use. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it. I'm confident that following these steps shown will resolve the issue, but please get in touch if you'd like further assistance - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US)
The battery falls slightly loose, so you have to fasten it securely to the body of the vacuum. I learned this from another user here on Fixya. He uses electric tape. I used one of those rubber bracelets that kids wear. Worked perfectly!
×