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Saeco Royal Capuccino Ventilate message appears No water pumps out the spout as per all advise I can hear the pump working but no water comes out. This machine was serviced months ago but has not been used since.
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Hi
That means the pump needs to be primed by running water through the wand. Push the water button( the one with the drop or drops). You will hear the pump change tone when it primes and the light or message will disappear. If you have a restriction in the intake line the message will not go away. There is a flow meter inside the machine that measures water flow. If the flow meter does not spin when the pump is running, the computer thinks that the pump is not primed.
Hi
That means the pump needs to be primed by running water through the wand. Push the water. You will hear the pump change tone when it primes and the light or message will disappear. If you have a restriction in the intake line the message will not go away. There is a flow meter inside the machine that measures water flow. If the flow meter does not spin when the pump is running, the computer thinks that the pump is not primed. Coffee grounds will get into the intake and restrict the flow meter. If you get a restriction in the water intake (below the water tank, on the machine) the pump may run and water comes out, but the flow meter does not create the jet of water to spin the turbine wheel to send impulses to the computer. You get the ventilate message. One thing to remember is when you are working on the water system (have the water tank off) do not fill the bean hopper and visa versa. Keep them covered when working on the other. Cross contamination will damage a machine fast
HI Hi That means the pump needs to be primed by running water through the wand. Push the water button. You will hear the pump change tone when it primes and the light or message will disappear. If you have a restriction in the steam tip the message will not go away.
Can you get water out of the machine by pushing the hot water button?
This is how you would remove the ventilate message in the first place, but if no water comes out then the machines electro-valve is not opening and you will not be able to remove the ventilate message. You will have to get the machine serviced.
I would also give descaling the machine a try before servicing the machine.
the machine come with a little pump put water in the pump and insert the pump inthe water hole and press the water in the machine try to ventilate fill the water tank cheers
Try draining the machine. Page 37 of the user manual, Drainage. Place cup under the steam/hot water tube, turn knob clockwise around to 9. If the pump is ok, it will start automatically and start filling the cup. Drain about 1/2 cup of hot water and return knob counterclockwise to start position. If the flow meter is not damaged, the Ventilate message should be gone.
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