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Received Dyson Air Multiplier AM09. Unit works fine but there is a 2 inch scratch on the top in the silver coated area. Not a functional problem just an appearance issue. How will the be addressed?

Posted by Michael Carlson on


5 Related Answers


  • 5 Answers

SOURCE: inside dryer silver flaking off

If you need a new drum. Follow the instructions below.

Ordered drum from Sears parts. 3045EL1002D
Cost of 85$ + 15 to ship. It came in 5 days.

Here is how to do it on a DLE2514W. Takes about an hour. I only used a phillips screw

driver. Take your time and look over the situation. I hope that I rememberd

everything. Good luck.
Dryer Drum Repair

Dryer Drum Repair

1. Remove L bracket with 6 screws at the top, rear.
2. Slide top back 2 inches to unlatch and remove.
3. Remove control panel with 2 screws at top, inside corners.
4. Carefully unplug 4 plugs from back of control panel.
5. Looking at inside at the top. Remove wiring bundle from 2 guides.
6. Unplug wire from dryer light.
7. Open dryer door and unscrew 2 screws behind door just below lint trap.
8. Remove 4 screws at top of front panel that holds the door.
9. Lift up front panel to remove. I couldn't get the door switch plug to disconnect
so I carefully rotated it an set it on top of the dryer.
10. Remove upper case bracket with 2 screws in front and 2 screws inside at top.
11. slide up a bit to unlock from sides. Watch routing of dryer switch wire bundle.
12. Remove lint trap duct with 2 machine screws. Carefully slide down to remove.
13. Remove front drum support with 4 screws attached to sides. Lift up to disengage

sides. Lift drum to free from rollers.
14. Observe how drive belt is routed around motor and tension roller. Push tension

roller up and release belt. Carefully take belt off and remove.
15. Almost done. Lift drum up at rear to free from rear rollers. Remove.
16. While your're there vacuume up dust and reverse procedure to install.

Posted on Apr 02, 2009



  • 35 Answers

SOURCE: scratch on ultra bright aluminum wheel

It sounds like you need to polish the wheel to get the original shine back.

Note that this is a labor intensive process, especially if the wheels have a lot of nooks and crannies. It's also be complicated by the fact that you sprayed clearcoat on the wheels, since you'll have to sand through the clearcoat before you can polish the bare aluminum.

Start by cleaning the wheel with a degreaser, such as Simple Green.

Next, get an assortment of wet-dry sandpaper and a small tub of water. Soak the sandpaper in the water for about 5 minutes before you start, and then frequently dip the paper in the water to keep it wet and lubricated.

Start with 800 grit, and lightly sand the areas that are scratched. (You don't need to sand areas that are already shiny.) This will leave the surface looking scratched up and dull. Move up to 1200 grit and repeat. Finish with 2000 or 2500 grit. Be sure to remove all cut marks from each previous grit before moving on to the next - any scratches that are apparent now will show in the final product.

After sanding with 2000 grit, the surface will still look dull. You can now start polishing. Use a drill-mounted polisher such as the Mother's Powerball (www.mothers.com) loaded with a metal polishing compound such as Mother's Billet Metal Polish. Using slow speed, spread polish over the entire surface of the wheel. Then, use slightly higher speed to polish wheel, keeping the drill constantly moving to achieve an even finish over the entire surface. When the polish turns black, stop, and wipe it off with a clean, soft cloth. Repeat until the entire surface has an even finish. At this stage, it will look shiny, but it will still be covered in "micro-scratches."

The final stage of polishing should be done by hand. Put a latex or nitrile glove on your hand, and pick up a little polish on your fingers. Polish the wheel with your gloved finger, rubbing in small circles until the polish turns black. Wipe away the polish with a clean cloth, then buff it to a shine with a second clean, soft cloth.

At this point the wheel should be fully polished. If you wish to, you can spray it with a clearcoat to protect the finish. Make sure all traces of polish are removed and the wheel is clean before you spray with clearcoat. Instead of clearcoating, you may choose to wax the wheel, which will give it a protective coat, but make it easier to polish the wheels in the future.

Again, this is a labor intensive process, and it requires a good deal of elbow grease. For more info, check out this link:

Posted on Sep 13, 2009

Testimonial: "Quick response and very through. "



  • 100 Answers

SOURCE: Unit will not heat up

check contact points for current. tabs might be bent and are not contacting correctly and no heat the Ni-Chrome wire heats up glow orange when currant is applied , might need a test voltage Meter and screw driver too >^.^<

Posted on Mar 14, 2010


  • 1 Answer

SOURCE: My panasonic PT-51SX60A has a 2 inch picture loss

tv looks fine then I get just a line in middle and nothing else

Posted on Aug 17, 2010

Buddy Mcsparrin

  • 1684 Answers

SOURCE: I have a scratch on the imaging drum of my OKI C711 printer. The green coating has been scratched off of a small area. Is it possible to repair this without replacing the drum?


Sorry but no. The coating is a Teflon material that is applied under high heat. The drum will need to be replaced.

Posted on Apr 04, 2013

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It is a very difficult thing to try and diagnose something like this without an inspection of some kind and I wouldn't want to speculate on the cause of the noise.

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Hi Garry, it's Jack at Dyson.

You can download a User guide for the AM09 Hot + Cool fan heater directly from our website: http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/fan/AM09_Manual.pdf

You can also find online support for your machine here: http://www.dyson.co.uk/support/am09/am09-black-iron

I hope this helps. If you'd like any further advice you're welcome to contact the Dyson Customer Helpline directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Why wont my dyson fan oscillate?

Hi there, it's Jack at Dyson.

Your Dyson Air Multiplier AM01 desk fan should oscillate when you press the oscillation button on the base:


If you find that it's not oscillating when this is pressed, we'd need you to contact our Support team directly - we can confirm if we're able to resolve this for you under our free 2-year parts and labour guarantee.

You can reach us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

How does a bladeless fan work

The air is drawn in by a fan in the base and then directed up into a ring. It comes out of a crack all around the ring and passes over a shape like that of an aircraft wing. Industrial designer Sir James Dyson named his fan the Air Multiplier
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