Ipod nano 8gig problem....says it is connected and wont unlock

Unlock an iPod Model A1199
Although the second generation iPod Nano (also known as 2G) uses a four-digit pass code that prevents unauthorized access to your iPod by locking the screen, you can also unlock the device by plugging it into your computer's USB 2.0 port.
When the 2G iPod Nano is connected to the computer it is synchronized, and automatically unlocks the screen according to the official Apple site.
In order to successfully unlock the Nano it must be plugged into the primary computer used for synchronizing content.

Click "Start," "All Programs" and "iTunes" on your PC's desktop, or click "iTunes" on the Macintosh's desktop dock.
Plug the iPod Nano's cable into the docking port on the iPod Nano.
Plug the other end into the USB port on the computer to open iTunes.
Click "Controls" at the top of the iTunes' menu, and select "Eject iPod."
The iPod Nano's screen will be unlocked once it is ejected from your computer.

Manual Guide download
http://manuals.info.apple.com/en_US/iPod_nano_2nd_Gen_Features_Guide.pdf
Unlock an iPod Nano Code
With the latest iPod Nano model, you can set a four-digit code and lock all intruders from accessing your iPod.
In order to use the device's functions again, you need to enter the correct code.
However, if you happen to lose or forget the code, you will need to find another way to unlock your iPod Nano.

Plug the iPod USB cable into the bottom of your iPod Nano.
Plug the other end of the USB cable into a free USB port on your Mac or PC computer.
Open the iTunes program by using the Dock on a Mac or the Start menu on a PC.
Select your iPod Nano from the "Devices" list in the main iTunes window.
Click on the "Sync" button to make a connection between your computer and your iPod Nano.
Click on the "Eject" symbol once the syncing process is complete.
Remove your iPod Nano from the USB cable.
The iPod's lock code will now be reset and you will be able to access all features again.
Navigate to the "Screen Lock" option in the iPod menu to lock your iPod's screen again.
Since your iPod's lock code was just reset, you will be prompted to select a new four-digit code.


iPod Support
http://www.apple.com/support/ipod/

The latest iPod Nano includes a locking feature, which allow users to set a four-digit combination to keep intruders from using the device. However, if you find that you forget what code you set on your iPod, you will need an alternate way of unlocking your iPod Nano. Once the device has been successfully unlocked, you can continue listening to music on it.

Plug the iPod USB cable into the bottom of the iPod Nano. Plug the other end of the iPod USB cable into a free USB port on a Mac or PC computer. Open the iTunes application by clicking on the Dock icon on a Mac or using the Start menu on a PC. Click on the name of your iPod Nano under the "Devices" list in the iTunes window. Click on the "Sync" button to establish a connection between your iPod and the computer. Click on the eject symbol next to your iPod's name after the syncing process has finished. Unplug your iPod Nano. The device will be unlocked and you will be able to access all normal features again. Hope it helps.

thanks for using fixya to solve your problems, i think the battery is down and need to be charge before you cn power on your ipod again. connect the charger or adapter to the ipod and plug it to AC power supply, leave for a while or some minutes before you power it on.

NOTE: don't always allow your battery to run down before you charge it.

Compliments and best of luck

i have lost my code for my ipod nano a1199

http://www.recovermyfiles.com/ipod-recovery.php try usig this guide

hi :) it might be your software for you ipod. try to get the latest software for your ipod :) hope it helps :)

Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.
If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."

Use the reset method suggested in your manual to reset the device, and then that way you won't have to wait for the battery to drain. Your iPod may have a more seriosus problem, though - I would do the 5 R's suggested in the user manual.

Try this

http://www.fixya.com/support/r561901-ipod_problems_start_5_solutions

if noting helps, see the bottom of the page for service information.

It might be that your USB port is not giving the iPod enough power to connect and charge etc. but you can go into device manager and change how much power is fed into it.