Will it harm the machine to leave it plugged into to the charging cradle all the time? I have a Dyson V6 Stick

Sorry to hear about your problem. Leaving it plugged in all the time does not allow the batter to discharge to a low level for recharging. The battery develops a memory and will not function well. Recharging the battery after using it is better for longer battery life. Please review the instruction manual and follow the manufacturer's recommendations.

If you are using the Dyson charger made for the vac then leaving it plugged in for over the recommended time will do not harm. The battery will only charge so much then stop charging.
You're OK.

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Hello. I have the same problem as Shelly. My Dyson will not charge. When removed form the charger the LED light flashes a few times and then stops. The motor does not run at all. When the machine is returned to the charger the same thing happens. LED light flashes , then stops! The power supply from the mains plug is live. Any ideas please? From Eleanor O'Neill.

static type charge with the plastic canister keeps it up there doesnt harm the use of machine

Hi there, it's Jack at Dyson.

I'm sorry to hear your V6 has stopped charging. If you're charging your machine with the charger cord attached to the docking station, please check the charger cord is firmly and correctly attached at the top of the docking station. If it's out of position, it's possible the charger plug isn't making correct contact with the machine itself.

If you've ruled this out, we'd appreciate the opportunity to talk you through some further quick diagnostic checks. It sounds as if your machine should be well within our 2-year guarantee, so if a repair or a replacement part is needed, I'm sure we can help.

When you have your machine easily to hand, please call the Dyson Customer Helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

Hi Alvina, it's Jack at Dyson.

DC59 will display a blue indicator light at the base of the hand grip while the machine is taking in power. The light will go out when the machine is fully charged. DC59 will take 3.5 hours to charge fully when the charge is completely depleted, but it will take less time than this if there is still some charge remaining on the battery after use.

Please note, the machine's intelligent control software is designed to ensure the battery only takes in enough power to recharge, and to keep itself topped up. It's safe to leave the machine connected to the charger at all times when not in use - the machine is designed to be stored in this way, so it's always ready to go when you need it.

From the information you've provided, I'm not clear on whether or not you're finding your DC59 works as normal once the blue charging light goes out, or whether it's not working at all. To make sure everything is correct, please get in touch with our experts directly. We'll be happy to talk you through some simple diagnostic checks when you have your machine easily to hand.

You can reach the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.