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I have a GE Side By Side Refridgerator/Freezer, Model GSH25KGRBWW. Suddenly, the freezer is not cold enough, and will not get cold enough. I can't figure out why.

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josue guadrogon

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Need to clean the radiator grille in the back or the fan quit working

Posted on Dec 08, 2016

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check the gaskets on the doors to see if they r sealin proplerly if they r than that means that it is low on freon and it is cheaper to buy another refridgerator.

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We have a GE side-by-side refridgerator/freezer. The model number is GSS25WGSD DD. The freezer is no longer as cold as it should be. Any help would be aprreciated.


First thing i would do is Check to make sure the evaporator fan motor is running. open the freezer door while holding in the switch for the light. Let me know what happens, so we can move on to another step.

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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heatman101
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The refridgerator is cool, but not cold.....of course the same for the freezer. the freezer is running, just nor getting cold enough. food is thawing and thermostat is reading almost 40 degress in both...


Je your defrost thermostat, heaters or timer is not working correctly or at all. The freezer has the coils that freeze the freezer and cools your fresh food area. When your defrost does not work these coils become blocked with ice and will not let air from fans pass through!!! Leaving a moderate temp in fresh food area.

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In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

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YOU NEED TO CHECK THAT YOUR HEATER ELEMENT AND SENSORS ARE FUNCTIONING WELL AS THAT WILL CAUSE THE ICE BUILD UP AND THE UNIT NOT TO WORK PROPERLY. GOODLUCK.MOHAMED

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Your unit is under charge and need to check for leak. Please call qualified technician.

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