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MY HP OGGICEJET 8610/8620/8630 KEEP ON JAM - HP Office Equipment & Supplies

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This problem. You can fix it by using HP Print scan doctor. It will detect and solve your problem automatically. You can download it. at:
https://www.hpdriverandsoftware.com/hp-officejet-pro-8620-driver-download/

Posted on Mar 22, 2019

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Try these steps to resolve paper jam issues:

Posted on Jan 30, 2019

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These steps at the official HP site should help you thoroughly troubleshoot removing the cause of a paper jam with your specific model.
An ADF Paper Jam Error Displays on the HP Officejet Pro 8610 8620 8630...

Posted on Dec 06, 2016

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If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there


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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00668030&cc=us&lc=en&dlc=en&product=1119598


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Hi

try cleaning the paper jam first
check out the following link,this should help you a great deal

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