My wife has been using this machine to print envelopes for 2 years now and it was worked perfectly. Suddenly today all it will do is print the text and images from the 8.5 X 11 test page on envelopes when she tries to print them. Anybody ever seen this problem?
Try to uninstall the drivers and reinstall them it should fix it
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Replace toner cartridge drum/blade RS, slim faint outside chance it is a fuser (hot bit rear) problem, doubt feed issue
To confiirm to yourself it isn't a feed issue, try feeding A4 via manual bypass (envelope slot) and doing a print using manual bypass tray, just override size missmatch warning if it appears (tick i think when beeping). should do same fault as feeding via cassete
You can also print a test page from printer via operations panel to confirm it is printer problem not software.and you can do a paper path test from whatever feed slot
To eliminate it being fuser problem try printing and turning the power off when paper is 1/2 way threw print job, remove cartridge and exaimine unfused (still image rubs off) print, if image is fine then it is a fuser issue but be carefull to note how much of a page needs to be printed before image repeats so you know if it is right or wrong.
But thats just tecnical possibitys, Change cartridge should fix!
Odds are 95% cart 4% fuser 1% others i reckon!
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