We need far more information - lens in use, shutter speed and aperture settings, white balance setting, ISO setting, exposure compensation, lighting conditions, subject matter etc. All of these have a bearing on exposure. From your description, it sounds as if your images are seriously under exposed. Have you looked in the trouble-shooting section of the camera manual ?
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Hi Ken Flint, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
does the camera have a lense cover ?
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