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Barry Eldridge Posted on Dec 05, 2016
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My Onkyo, 6 disk DVD changer won't let me see the movie on TV. I can hear the sound, but no image.

I had a CD get stuck in the changer and I carefully removed the case and slipped the CD out. I tested it then with a CD of songs and it ejected it fine, but a movie doesn't appear on TV.

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aron5566

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  • Posted on Dec 07, 2016
aron5566
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  • Posted on Dec 06, 2016
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Have you tried other dvds to see if you get a picture?
if nothing is playing on it then you may of knocked the laser eye out of place or scratched the laser eye.
can you give me more info please.

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1answer

My Onkyo, 6 disk DVD changer won't let me see the movie on TV. I can hear the sound, but no image.

Check all the connections and make certain you have the right playback settings. If you can't access the menu follow the instruction manual on the player for a factory reset.
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I have an ONKYO CD Changer and there is a CD that is stuck in the tray the tray will open but the CD won't drop down.

Ronald, The unit would have to go in for service to have a technician release the CD. Thanks, FJD
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What is the most likely cause of a "NO DISK" error with the Onkyo DX-C390 6-Disk changer? Would it be the laser pickup assembly?

Could be dirty laser lens, dying laser, faulty component,
Due to the complexity of multi-disk changers, it may be best to have the device looked at.
You can try running a cleaning disk through it first, but from your post, it sounds like this unit may have multiple problems and need tested by a physical person.
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Mech error

Go to mechanic store or hardware and have them fix it.
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DVD changer is jammed on my Panasonic Sa-pt770 Receiver

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Sony 5 disk changer disk is stuck not able to open the tray

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DVDs stuck in factory-installed 6-disc DVD movie player

Disclaimer: I am not a professional. This is an account of what I did to replace my DVD changer. If I had been offered the $450 installed option, I would have taken it.

According to the boys at Car Toys and the dealer, once these DVD changers go, they have to be replaced. The dealer quoted me $705, but I found one on E-bay from a highly rated seller for $400. I was able to pull out the DVD changer by popping off the trim betwee the DVD player and the cup holder, and then removing two screws. Note that it may help to remove the cup holder.

Once those two screws at the bottom are removed, it just takes a firm tug on console shell below the DVD player for the whole face of the console to come off. Disconnecting the airbag indicator connector will allow the console face to be pulled far enough away to get at the DVD changer. All connectors have a tab you need to press while pulling.

Two more screws need to be removed to get the DVD changer out. With those screws removed, another firm tug and wiggle will release the DVD changer. You'll probably hear a metal popping sound, which is just the rear grounding tab (I think that's what it is) pulling free from the cage.

Once you can reach the two wiring harnesses behind the DVD changer, pull on the wire bundle to give yourself some slack to work with, while not stressing the cable assemblies too much. Disconect the two connectors at the back of the DVD changer. At that point the DVD changer can be removed, and you can search on E-bay for the part number. My unit had a complete wiring diagram for the two connectors on the sticker, but I couldn't find anyone with the right connectors to install an aftermarket system.

I haven't received the new part yet, so I'm a little nervous about the correct order of connector installation. I'll probably pull the battery terminals while installing the new unit, but here is where you are on your own. Good luck.
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Shuts off after a loud sound

Hmmm...not sure but sounds like the vibration from the loud sound is causing the disk to jump. Not sure why that would power it off, but I think your thought to junk it sounds reasonable.
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