My new watch doesn't start at all - Watches

Did you check the watch battery? Pulsar watches run a long time! If a new battery does not start it up you can take a can of air and just squirt a little in the area where the battery goes (very gently) to blow out any dirt then install the battery and put back on. If it is still not working you need to take it to your local jewelry store to have an estimate for repair, usually 60.00 to 80.00. I hope this helps!

the module of your watch must be cleaned, bring it to watch service center, they have to see it and they really know what they are going to do with it.

it can only be turn counter clockwise, if it doesn't move, bring it to watch service center. i hope i had been helped you.

the hands of your watch had to be aligned. it is the only way to fixed your watch.

your watch is chronograph,. and it is not in the picture. probably your problem is the second hand won,t move, it is because that the sub dial on the lower part it is the real second hand. the big second hand is for the stopwatch. the to sub dial on the upper sides of your watch. the upper button/bumper is to start and stop the stopwatch or the big second hand and the bottom bumper/button is to reset it. i hope this can solve the problem...

the battery of your watch had be replaced by new one. even if it's new but it probably sat from it's showcases for a long time, before it had purchase. bring it to the watch service center for battery replacement. i hope i had been helped you.

Hi, According to your problem first make sure that the battery that you have changed is OK, or try another battery. Your watch need a factory reset. If normal factory reseting doesn't solve your problem then you have to repair the machine.

I have looked at the KC web site and most of the instructions don't give model numbers., so it is impossible to see if any of the instructions listed refer to your watch.
(if you go to http://www.genevawatchgroup.com/ , click on customer service and then scroll down,you will see KC instructions).
Isyour watch automatic? If it is, then it needs to be shaken (gently) from side to side for a minute or two to wind it up.

If it is a quartz type and you have pressed the winder into the home position and it still doesn't start, take it back and ask for a replacement.

mcdevito75 here, Your watch should start after it"s been in direct sunlight again.

mcdevito75 here, Even a so-called new battery doesn"t really mean it"s NEW!! NEW!! in other words your NEW! battery could have been laying in a store for months before you bought it. Thes ebatteries have a shelf life of a few months, about 1 year with use in a clock / watch.---- Try another battery, also the quartz mechanism could be starting to wear., also double check the battery is installed correctly.