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Posted on Jul 20, 2009
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What do the F11 and F02 mean?\

Our washer stops after 2 minutes and drains itself and then shows either F11 or F02 warnings.

what do the F11 and F02 mean?

what are the problems and how can they be fixed?

.

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1 Answer

Anonymous

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  • Expert 71 Answers
  • Posted on Jul 20, 2009
Anonymous
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Joined: Jul 18, 2009
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Hiyas here is the meaning for the codes
If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump
F11 Means
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Potential Causes

• Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness

Replace failed component.
I would suggest that you possibly call out an engineer

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Related Questions:

2helpful
1answer

Front load washer, F02 error is flashing on board. What does error code mean?
F02 error means if the drain time has exceeded more than 8 minutes. After four minutes suds will be displayed on the screen and again after 4 minutes the F02 error code appears.


Check the drain line for any clogs or blocks which hinder the draining procedure..Use of more detergent can even cause this condition..Be sure you are using only 2 tablespoons of HE soap and not more than that.

Check your drain filter also and replace them if needed. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front.
Read full answer
Mar 11, 2011 • Kenmore Washing Machines
0helpful
2answers

Display flashes F 2 at the 1:00 minute to finish time and stops and beeps.
F02 error means if the drain time has exceeded more than 8 minutes. After four minutes suds will be displayed on the screen and again after 4 minutes the F02 error code appears.


Check the drain line for any clogs or blocks which hinder the draining procedure..Use of more detergent can even cause this condition..Be sure you are using only 2 tablespoons of HE soap and not more than that.

Check your drain filter also and replace them if needed. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front.
Read full answer
Feb 03, 2011 • Kenmore HE2 Plus Front Load Washer
0helpful
1answer

At the end of the normal wash cycle my washer begins to beep repetitively and shows an error code of F 02?. It will not spin and drain. We've began to switch it to Drain/Spin cycle and this works about...
Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel
Read full answer
Jan 30, 2011 • Washing Machines
1helpful
1answer

Keeps showing code f 02 and wont completely empty water it never finishes spin cycle?
F02 error means if the drain time has exceeded more than 8 minutes. After four minutes suds will be displayed on the screen and again after 4 minutes the F02 error code appears.

Check the drain line for any clogs or blocks which hinder the draining procedure..Use of more detergent can even cause this condition..

Be sure you are using only 2 tablespoons of HE soap and not more than that. Check your drain filter also and replace them if needed.

Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front
Read full answer
Jan 18, 2011 • Kenmore Elite 45986 Front Load Washer
0helpful
1answer

During the Normal washing cycle. 02 F appears. and cycle stops. Cycle hasn't finished rinse or spin.
Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel
Read full answer
Jan 10, 2011 • Whirlpool Duet GHW9150P Front Load Washer
0helpful
1answer

F02 error and not draining correctly (pool of water left at the bottom of the washer after cycle has completed). This is on a whirlpool duet front loading washer.
Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
• Check the drain hose and make sure it is not plugged or kinked.
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects.
• If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel
Read full answer
Jan 01, 2011 • Whirlpool Washing Machines
0helpful
1answer

F 02 is being displayed on washer. Can the washer be fixed from the front of machine.
Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel
Read full answer
Jan 01, 2011 • Whirlpool Duet GHW9150P Front Load Washer
4helpful
1answer

When my washer gets done with the rinse cycle, it stops and reads F 02. Then shuts off. What do I do?
Hi
Error F02 appears after 8mins of SUDs error. Error F02 means Long drain, means washer is taking longer time than normal to drain. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the SUD error will be displayed, and then 4 minutes later the F02 error code will be displayed.
? Check the drain hose and make sure it is not plugged or kinked.
? Check the electrical connections at the pump and make sure the pump is running.
? Check the drain pump filter for foreign objects.
? If the above does not correct the problem, replace the pump.
There are 3 small 9/32 hex head screws that hold the front panel on. Unscrew the 3 hex head screws (9/32 socket or nut driver size), now remove the front kick panel. Unscrew the white drain cap -WARNING-- lots of water will drain out when you loosen the white cap. Once all the water is out, remove and take out the filter trap.
Hope this helps... Please post back for more information
Daniel
Read full answer
Jan 01, 2011 • Kenmore Elite 45986 Front Load Washer
0helpful
1answer

What does it mean during the wash cycle when it stops during the cycle and says F 02? Thanks!
F02 error means if the drain time has exceeded more than 8 minutes. After four minutes suds will be displayed on the screen and again after 4 minutes the F02 error code appears.


Check the drain line for any clogs or blocks which hinder the draining procedure..Use of more detergent can even cause this condition..Be sure you are using only 2 tablespoons of HE soap and not more than that.

Check your drain filter also and replace them if needed. Remove the 3 Torx head screws (located left, center, and right) from the front bottom kick panel of the washer. The drain/filter/pump is right in front
Read full answer
Dec 11, 2010 • Whirlpool Duet GHW9150P Front Load Washer
0helpful
2answers

Washer shows F 02 what does this mean Washer starts cycle than error pops up If you cancel and start it usually picks up where it left off
means long drain if it takes more than 8 min to drain shuts down water valves
Read full answer
Sep 14, 2009 • Whirlpool Duet GHW9150P Front Load Washer
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