I have tried all of the reset suggestions sent to me by your tech support, however, I still have a black screen. My original question asked what the battery voltage specification is. I have 4.1 volts at the battery. Also, when I disconnect the charger, the green light stays on until I shut it off with the reset button. I don't know if this is normal. My E-Mail address is: [email protected]
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you will need to take the laptop to a tech, someone set a password for the boot. In order to reset the password you have to take the laptop apart and set the jumper setting to reset the Bios configuration. A tech will know how to do it, they will charge you probably 2-3 hours of labour so your looking at $150-$200 to have it done unless they cut you a really sweet deal.
You have wiped out the operating system. (Not your fault. I think the download is corrupt or something) I had the exact same thing happen and when I spoke to Magellan tech support they told me that something happened during the download and the operating system was erased and there is no way to retrieve it unless I sent it back to them for repair. I just recently purchased mine so I called the store where I bought it, sent it back and they sent me a new one. I don't know why the download doesn't work but I don't think I'll try it again.
ithinkthat there is nothing wrong with your hard drive. your problem is with your bios it keeps reseting so it with try to botto the default source at bootup.
may try a replacement battery fot the cmos. easy to get to it in the 2200.