Hello, this is Ava with Think Crucial.
There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.
First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
https://www.thinkcrucial.com/search?type=product&q=dyson
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
SOURCE: belt wont turn makes a loud noise when put on carpet setting
If this is a Dyson with a protected belt that can't be replaced then it will have to be sent out to Dyson or get a Dyson servicepersonnel to check it over - protected belt motors are difficult to fix by yourself. If its clicking all the time, then it means the belt has to be replaced. In the mean time check that there are no obstructions on the beater bar and behind it and also check that the brush stop roller at the top of the hood is in the right position. It should move automatically when the handle is swung down in normal operation.
SOURCE: My beater bar will not turn. The motor runs but
This certainly suggests the clutch has packed up, although it is possible that the belt that runs from the motor to the clutch has failed (I assume you've checked the other belt, as it's very easy to see). Changing the clutch, and the motor-to-clutch belt, is not a job for the faint-hearted. If you want to see what's involved go to www.dysonmedic.com scroll to the bottom of the page and click on DC07 clutch replacement.
SOURCE: Right out of the box,
I found the fix for the dc 33. Open up the cover to the beater bar. look at the cover. You will see many small triangles. Look very closely for a small rubber strip that runs along the edge where the triangles are. It is kinda hard to see. Once you find it remove it. Now on the vacuum itself there is another strip. This strip is very similar but a little longer. Remove that strip. No more **** noise whalla. The perfect Dyson!
SOURCE: I have a dyson DC28
I had the same symptom with my wife's DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.
I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn't matter how you set the cam back into place. It's self aligning with the aid of the micro-switches inside.
Hope this helps
SOURCE: correct position of beater bar on a Dyson DC14?
I had the same problem. I removed the brush from the machine. The brush should move freely when removed. If it doesn't move freely, pull the ends from the brush, both ends come off(one will have a rod fixed to it). I would suggest you clean the ends and the inside of where the ends sit on the brush. I applied a little grease on both end housings(inside end housing) if no grease available try washing up liquid. Put the brush ends back on the brush. I then spun the brush to check that it moved freely. It should move freely, if it does fit it back on the machine and it should be silent. If you cant get it to move freely I suggest a replacement brush. Tip: I used a blunt knife and placed it through the belt to avoid removal of the belt. Good luck. Cheers Jason
241 views
Usually answered in minutes!
If clearing hair and debris from the brush roll and nozzle housing doesn't solve it you should take it to an experienced repair technician. It may need a new PCB, if that doesn't solve it you may need a new cleaner head assembly. On your model you can't replace just the belt or brushroll, you must replace the whole cleaner head assembly.
×