Question about Canon Elura 100 Mini DV Digital Camcorder

1 Answer

Remove tape error message

Every time I try to put a tape in my camcorder it beeps and tells me to remove the tape. This thing doesn't even have ten hours on it. I am very frustrated and would love any suggestions you could make. It seems like this is a common problem that, hopefully has a common solution.

Thanks

Posted by jaxdeke on

  • 10 more comments 
  • Anonymous Dec 19, 2007

    The camcorder will not accept the tape... even a brand new one. It says "Remove Tape". Help! The product is one year old and barely used.

  • Anonymous Dec 23, 2007

    same thing...first it wouldn't let me eject the tape and now it won't recognize any tape argghhh

  • Anonymous Jan 27, 2008

    same like those people always got message to remove the cassette

  • sharmak May 06, 2008

    After inserting a tape and closing the door the camera appears to try to access the tape and then fails with the remove tape message in RED - looks like the mechanism may be trying to pretension and jamming for some reason - Have tried with many tapes (old and new).

    Would really like to find a fix since this was one of my best performing cameras I've owned.

  • jay morgan May 07, 2008

    wife and son were in jamaica on mission trip while there started doing

    same thing put a tape in record then cant get tape to eject. left it alone

    got back from trip i opened side tape slot opened removed tape reinserted the same tape watched a little then opened removed tape. 2 days later

    went to put new tape in and a used tape neither would load got message

    red x with remove tape. wandering whats up

    golfer10

  • Anonymous Aug 26, 2008

    Canon Elura 100 - first got beep sound 'remove the cassette' message and once removed and tried to put the cassette - its frustrating - not accepting

    the tape and rejects immediately after a long gear sound....

    Tried with other tapes - no hope.

    Pls guide me if anyone solved the problem.

    note:just left open camcorder for some time(1 day) to dry the moisture if any - no positive result.

  • Anonymous Aug 26, 2008

    Canon elura 100.

    beep sound,remove cassette message.After removing,not accepting

    it again.frustrating.

    Kept open for 1 day to dry the moisture.No change.

    pls guide.

  • Anonymous Nov 08, 2008

    same problem.  It's not the tape because I've tried old ones that I know used to work and a brand new tape.  Keep getting the beeeeep.  "Remove cassette" message in RED on the blue screen.
    It isn't moisture.  What else can I try???

  • Anonymous Jan 15, 2009

    Did anyone find a solution?

  • Anonymous Jan 16, 2009

    Same problem

  • Anonymous Mar 01, 2009

    I've had this same problem on 3 different Canon video cameras!

  • Anonymous May 05, 2009

    every single time that I put a new or old cassette in now it speed reads it and beeps and the display monitor reads "remove the cassette" i only used it 5 times...less than 16 hours of video what is going on here.....

×

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
  3. Sand or grit damage – The camcorder’s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate.
  4. Impact damage – If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur.
  5. Liquid damage – If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation.
  6. Improper videotape insertion – If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual.
  7. Damaged or defective tape – If a tape becomes damaged, please discontinue its use.
Operational Recovery Steps
Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
  1. Eject the videotape
    Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2.
  2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry.

Posted on Aug 17, 2008

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i put a tape in to watch,or record,the video camera beeps and C:3123 appears i have tried everything


  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
I found many people saying that they had this error and "smacked" the camera... and then it started working. This would tell us that it is a mechanical error... so, at your own risk, if the above steps don't work, I would try smacking it a bit, maybe something mechanical is "stuck".

Mar 01, 2011 | Cameras

1 Answer

Canon ZR500 won't close cassette bay


If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected]

Aug 27, 2007 | Canon ZR500 Mini DV Digital Camcorder

1 Answer

I keep getting an error message saying "Remove the Cassette" and the eject mechanism won't work so I can't even remove it. It hasn't been dropped or anything. I just used it a couple of weeks ago, and it...


The only thing that you can try is to unplug the camcorder from any type of power supply, leave it sitting for about 10 minutes, plug it back in, and try again. If the tape was left in the unit while it was not being used, this could have caused a problem. If you are still unable to remove the tape, you will need to have the camcorder repaired or at least get an estimate. www.austintelstarservices.com

Aug 29, 2010 | Canon VIXIA HV30 DV Camcorder

1 Answer

Remove tape error message


I used my hairdryer to blow dust out of the cassette compartment. It worked for me.

May 05, 2009 | Canon Optura 20 Mini DV Digital Camcorder

1 Answer

Cant put tape in camcorder


Then remove the tape and check it in another camcorder.....
............. Very simple.

If the tape works fine in another camcorder then throw this camcorder. Let me know the location where you will through it.

:-)

May 07, 2008 | Canon Elura 100 Mini DV Digital Camcorder

1 Answer

TRV25 error C:31:22


try hitting it on the side kinda firm.

Feb 25, 2008 | Sony Handycam DCR-TRV25 Mini DV Digital...

1 Answer

Error MSG when rewnding


that's my problem too. I'm going to try the solutions for the "remove tape" problem when trying to record--use dry head cleaner and the other options, check out that thread,

Feb 21, 2008 | Canon Elura 100 Mini DV Digital Camcorder

2 Answers

Remove Cassette Error


The problem that you are experiencing with your Canon GL2 camcorder is a common problem on your camcorder. Check out this video for more information.

Sincerely,
Sheryl Bahr




Nov 13, 2007 | Canon GL2 Mini DV Digital Camcorder

1 Answer

Sony DCR-TRV320


Try this (seems to be a standard thing from Sony):
  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If an error message appears, service may be required. If the error ,message starts with an "E" it needs to be sent in.
Go to any large photo shop and get an estimate.

Aug 23, 2007 | Sony Handycam DCR-TRV320 Digital Camcorder

2 Answers

Canon GL1 Remove cassette error


I certainly don't intend to be rude or obnotious but your comments on this known prpblem are contraditory to say the least! :
"The problem that you are experiencing with your Canon GL1 camcorder is a common complaint on this model camcorder. The “eject the tape error” is the camcorders way of saying something is wrong and it needs to be sent in for repair. It is not a defect with the camcorder, it is simply the most common complaint when the mechanical assembly is not running smoothly and perfectly." If something is wrong and it's a common problem then it must be defect?!?! Also your pricing for this "repair" is pretty close half of what a used GL goes for over here in Europe. I would definatly be looking for another quote and repair service other than yours!

Aug 06, 2007 | Canon GL1 Mini DV Digital Camcorder

Not finding what you are looking for?
Canon Elura 100 Mini DV Digital Camcorder Logo

1,521 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Video Cameras Experts

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2020 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

abdul rauf
abdul rauf

Level 2 Expert

483 Answers

Are you a Canon Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...