I have a Nespresso Essenza and the coffee comes out very very slowly. Where can I get machine fixed?

SOURCE: Too little coffee

1080p60 is a genius! 
he is correct. the owner's manual gives you the impression that it is a three step process: 1) turn machine off. 2) push large coffee cup icon. 3) turn machine back on. BUT it does not make it clear that after turning the machine off, you must hold the coffee cup icon down WHILE turning the machine on. solved the problem perfectly. thank you 1080p60! 

SOURCE: nespresso essenza problem

It's not supposed to make holes in the capsule until the water comes through. So, basically, when you put the capsule in, it pierces the capsule in three spots, on the top. The aluminum part will not pierce until you press the button and water comes through. If water is not coming through, then you can clear the air bubble by opening the lever on top of the machine, pressing the coffee button, and then closing the lever once the water begins to come through.

SOURCE: Nespresso Essenza - water is not coming out of the spout

Try...Hit the start button then Lift the lever and push back as far as possible and hold for 3 seconds. hit stop button, then close lever. this should restart machine.

SOURCE: water not coming through nozzle of nespresso essenza

I have had this issue. I have removed round silver plastic piece from around coffee spout,(gently -do not crack it) I then removed and washed the black spout, I even used a toothpick once, to remove the stubborn coffee ground, Once it was cleaned - it worked perfect. If you run water from the faucet into spout it should flow smoothly. I warn you though, not sure what this does to any warranty, but don't mess with my morning coffee! I hope this helps.

SOURCE: When you press the button for a large cup of

You can adjust the fill of coffee by holding the large coffee cup down for as long as you want to fill it. Try holding the button down for 20secs., next cup of coffee should automatically fill for 20 seconds. The small cup that you are currently getting was probably set at the factory. Good luck