Samsung dishwasher model DMR57LFW. the door normally lowers gently, it now drops quickly if it is not held back. Is there a broken spring or some other means of holding the door?

Hello,

Please read our safety information before attempting any testing or repairs. Before repairing the door springs, unplug the dishwasher or shut off the power at the fuse box or breaker panel to avoid an electrical shock hazard.
The door opens and closes with the aid of springs. If the springs (or the cables that connect them on some dishwashers) break, the door will drop open hard. The door will also be heavier when closing. If the door drops open, it may also bend the door hinges out of shape resulting in a door that does not close properly and possibly leaks.

When replacing the springs or cables, all of them should be replaced at the same time.
To access the door springs and cables remove the lower panel located beneath the door. The panel is usually held in place with two screws either above or below the panel. It may be necessary to first open the door to the dishwasher to get to the screws over the panel, then close the door to remove the panel.
There are two common types of spring assemblies. One type connects the springs from a hook on the dishwasher cabinet of to a tang on the door hinge .

There is no internal fuse that I am aware of, if it will not run then more then likely the control panel is defective.

You've got a broken rope link (the rope that connects the spring to the door, or it may have popped off the guiding pulley. If you can pull the dishwasher out about 6 inches, you should be able to see what is the matter and possibly fix it yourself.

If you need further help, reach me via phone at https://www.6ya.com/expert/ronald_e6b9572cebe3ad27

One or both of the door springs have broken causeing the door to drop.You haven't mention the brand or model so it's hard to help.The door not closeing could be because the door dropped open & is distorted or the door might be hitting a basket if the basket has been put in back to front.

You could have a spring (on both sides) in left or right side of washer "unhooked or broken" You need to open up and check. Normally you open up by 1) Top 2) Back 3) Sides and different washers have screws that need to be taken out. Some springs have a combination of spring and nylon string that just hooks in. This is quite easy to fix with a screwdriver and common sence ....

There are two springs that support the door and control the rate it falls and stops at. They are located at the base of the door. One on the left side and one on the right.

Slide the machine out. Usually held with screws directly into the underside of the counter. You may have to lower the unit by turning the feet. Most of the time you can just slide it out.

Look on the sides and you will see the springs. One or both will have come off. They should be hooked to a slot in the door hinge and the other end to a hole in the frame of the unit.

Over time they can become over stretched. If you put them back and the door drops too quickly and stops with a jar then replace the springs. Spring are springs so you can get them at a hardware store or parts supplier.


Hope this helps. Please rate this answer if it helps you.

there is springs on left and right side held by string and spring. one is broken.letme know how it turned out.

If your dishwasher door is not closing properly or has developed a leak, it may be time to replace the entire door assembly. Some other signs of a defective door include sagging, difficulty pulling the door back up into a closed position and a door that feels heavier as it drops open. Replacing a dishwasher door is not that hard, but includes several springs and hinges that must be aligned correctly or the door will not fit correctly in the opening.

1. tep 1 Unplug the dishwasher and shut off the water before attempting to remove any parts. If you cannot reach the electrical outlet, you can turn off the breaker switch that controls the electricity for the kitchen. Remove the drain hose that runs from the dishwasher unit to the sink drain.
   
2. Step 2 Pull the dishwasher out from the cabinet until you have clear access to the side of the unit. Ask a friend for help with this part if the unit is too heavy for you to slide out without straining your back.
   
3. Step 3 Check your dishwasher's owner's manual to find out exactly how the outer door panels are removed. Some models have a two-panel door where the control panel must be removed before the lower panel will come off. Otherwise, the door panel should be one solid piece or a two-piece assembly that allows the lower section to be removed separately to access the springs and hinges.
   
4. Step 4 Remove the springs at the bottom of the door. Depending on the type of dishwasher you have, there may be a tension adjustment dial or simply a series of holes at different distances from the edge of the unit. If you have a tension controller, adjust it to a loose setting to make it easier to remove the door springs. Unhook the door springs from the hinge plate. Some dishwashers may have a cable and pulley system attached to the door springs. Check your owner's manual for removal instructions if this is the case with your model.
   
5. Step 5 Use pliers to gently pull back on the door hinge plate's tab until the slot opens for the hinge pin to come out. Take out the screws holding the door hinge plate onto the front of the door panel. Hold onto the door assembly while gradually opening the door. Once the door drops down, you should be able to remove it by sliding the door off the hinge pinAlways wear safety glasses when working with the springs and hinges involved with a dishwasher door assembly. These items can fly off at high speed and cause serious injury to the eye.
   

Murray, It sounds like one of the door springs has broken and that is why the door seems heavier and opens with much more force.

You'll want to at least make a temporary repair and order a new replacment spring to get your dishwasher working like it should and so it's safer too.

You can check to see which side of the dishwasher the spring broke, by locking the door shut (with the cycle set to "off"). Now remove the lower access panel, beneath the main dishwasher door. There are a couple of screws near the top corner edges of the panel, just under the main door and a couple more on the toe kick near the very bottom.

Once you've got the lower access panel off, you'll be able to see the two door springs, (there is one on each side). Of course, the broken one might have fallen off the spring notches, so look around and you should see it.

With the door still closed and locked, you can remove the broken spring and see if it's just the hook end that broke. If that's the case, you can reform the end hook using a couple pairs of pliers and reinstall the spring on the door and frame mounting points. You'll have to use pliers to stretch the spring slightly to get it on the other mounting point, once you've got one end on a mounting point. If the spring broke off more than 3 coils, you'll need to replace it with a new one.

You can find a replacement by using searspartsdirect.com and putting in your model number to locate a line drawing and parts listing for your particular model. You can also order a new one from them, or use the part number to get one locally, if you wish.

Once you've got the spring back on the door and cabinet mount points, you can unlock the door and gently lower the door to see if everything is working properly. Once you've opened and closed the door several times, you can reinstall the lower access panel and you're back in business.

I hope you find this Very Helpful and best regards!