SOURCE: Need to disassemble deadbolt with concealed screws
If it's like my deadbolt, pull the inside faceplate off. It's just pressed in place and the screws are behind it.
SOURCE: Kwikset keypad deadbolt will not lock or unlock.
I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
Good luck!
SOURCE: Kwikset smartcode deadbolt. The
Let's review the programming steps, in case you are overlooking something. This information was found at this link:
http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode
Important before proceeding: 1. Verify that position #2 of the "Settings
Switch" is in the OFF position. (Refer to section 11.) 2. Work with the
door open (away from jamb) to avoid accidental lock out. 3. Make sure
the bolt of latch is in the extended (locked) position
8. Automatic - Bolt Direction Determination (Door Handing).
IMPORTANT: DO NOT SKIP THE FOLLOWING STEP.
LOCK WILL NOT BE ABLE TO OPERATE PROPERLY!
? In the steps below, the SmartCode mechanism automatically determines the "door handing" and sets the proper direction for motor to rotate.
a. Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into the interior assembly (the tabs on the pack must face out)
b. When the unit begins to operate the bolt, release the "LOCK" button.
c. Do not disturb the unit for approximately 20 seconds until the interior Green LED flashes followed by a beep. During this time the system will drive the bolt several times, will determine "door handing", store data in memory and exit. It is very important that this process is allowed to finish properly.
Proceed with programming your Usercodes per the instructions.
Finally, here is the contact number for Customer Service At Kwikset. Call them if you still have the problem.
1-800-677-5625
Good luck!
SOURCE: i have a kwikset deadbolt
I had the same question as my son installed the lock. Instructions should be printed on the cover you remove (inside the house). They need to make removing that cover MUCH easier, I'm always afraid I'll break it. Anyway, you press the button once for the first number. To enter a "guest" code, press the button twice then enter the 2nd code in the keypad and press the lock button. Now try both main # and guest #, both should open ttthe lock.
"I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?"
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
These instructions will work just fine for you:
http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx
Notice that the above is a .PDF file type. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:
http://get.adobe.com/reader/
These locks are made to work on a door which, when you stand outside and face it, has its hinges on either the left-hand or right-hand side of the door (= door "handedness").
The jumper controls that for the appropriate installation. Yours is set wrong!
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