Polycom soundstation 2 not showing incoming calls--not ringing,not displaying and cannot answer incoming calls (but makes outgoing calls).

SOURCE: INCOMING CALLS

Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

MENU
GLOBAL SETUP
IN-USE LINE SETUP
select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.

SOURCE: The phone will not ring

problemas con telefono uniden no conecta la linra telefonica

Carl Navarro

• 2460 Answers
• Posted on Jan 15, 2009

SOURCE: display showing "Incoming Call :001"

Don't worry, if you ignore it will grow :-)

It's a count of the unanswered calls with CID. If you take a spare button and program it for Call Log, it will light up and you press it to start the call log display.

Try this press PROG 54 STORE

When you press it, your display will now reveal the numbers under incoming.

If you put a number after the 54, it will log calls for a particular group. I get my calls on incoming group 100, so I store 54 100 under a button and I can see all system calls. I have a second button for just my extension calls.

Carl

SOURCE: I have philips landline phones. My main phone does

Looks like the basic functions of the phone are correct. Remain the answering machine. Are you sure it can act as an answering machine?
If it can act as answering machine the reason it is not doing so may be the following.

1. Answering function is turned OFF
2. Answering function may be ON but the number of rings before it answers is set too high.

SOURCE: Incoming calls only ring once then hangs up. Can call out/not in

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