Having trouble getting Netflix. The film starts then after a few seconds it goes back to Netflix logo. Can you give me some advice

contact Netflix

Hello Friend...

Just follow these steps to fix this problem:

1.Turn off or unplug your streaming media player.
2.Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
3.Plug in your modem and wait until no new indicator lights are blinking on.
4.Turn your streaming media player back on and try Netflix again.

For any help visit us: Netflix Activate

hi Wilma.
this is what i have found that might help you out.
Restart your home network

1. Turn off or unplug your smart TV.
2. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
3. Plug in your modem and wait until no new indicator lights are blinking on. ...
4. Turn your smart TV back on and try Netflix again.

Troubleshooting Network Connection Issues - Netflix Help Center

if you need more info on this go to this link.
having trouble getting Netflix up on my TV Google Search

yes

There are several reasons you can't get on to Netflix. First, are you connected to the internet? Netflix requires access. Second, do you have an account with Netflix? They will give you 1 free month trial, then for streaming is $8.99 per month. With these areas covered, you should be able to connect.

You might like to Power it off completely by removing the Battery for a few seconds.
If that doesn't help, try booting from your Win7 Installation Disk.

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