The way to fix this is to do the following: lift the lid, clean the glass with window cleaner and a paper towel. (WARNING! Spray window cleaner onto the paper towel not the glass. Spraying directly onto the glass could cause you to get shocked or worse short out the officejet.) Wipe glass with dry paper towel.
On page 112 of the owner's manual it shows how to open the document feeder. Spray some window cleaner (just to were its damp) onto the swab and gently clean the the glass. take a paper towel and dry the glass.
This should take care of any lines on scanned images.
David
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