Same problem. upon restart, see 'DELL' and then 'resuming windows'. after that, window goes bluish-black and machine hangs. tried f1, no luck. will try f2 and f12.
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Insert your windows disc. Make sure its booting from the disc drive. Let it load. Select REPAIR COMPUTER. Recovery console comes up. Choose your windows intallation (C:). Type your password (if there isnt one leave it blank), press enter. Type in CHKDSK /R. Let it complete the scan. This should fix your problem.
when it is starting up press F8 key continuously (keep on hitting it).
You will then see a menu. navigate to "Start windows in safe mode" and start. Then run a virus scan or just undo the recent changes you did to your system.
To reset the BIOS please follow the below steps.
1 . Restart your Dell laptop. Click on "Start," "Turn off Computer" and "Restart."
2 . Press "F2" during the boot process to enter the BIOS. Press "F2" before the Windows loading screen. Certain models may use a different key. The key will be displayed during the boot process. For most Dell models, the key is "F2."
3 . Use the "Alt" + "F" key combination to load defaults.
4 . Press "Esc" on your Dell laptop keyboard to save and exit.
5 . Choose the "Enter" key to save all changes and exit the BIOS screen. Allow your laptop to restart for BIOS settings to reset.
Try booting to the safe mode (F8 at boot) and see if you can log in via the safe mode. If you can't, try booting to your Windows CD, go to recovery console and run CHKDSK /R
If you still can't log in, try running diags see if the hard drive lists a failure.
if no hardware failure found, there and none of those solutions work, then re-installing windows will likely be the final resolution
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I think that you would have a hardrive issue find out if your laptop uses an ata drive or an sata drive and i would look into getting a new one. if you have any further questions you can email me at [email protected]
What programs are installed on the machine? there may be a file that's conflicting with one of the updates. You may leave automatic updates turned off. Looking for the culprit will require and will be easier if a tech will check the computer onsite or thru remote access.
Boot to the F12 menu, see if you can boot to the HDD diagnostics. If not, boot to the Dell Resource CD, run the HDD diagnostics from there. If Diags fail, replace the HDD. If they pass, boot to the Vista DVD, then run a repair of the operating system
try go to BIOS..upon booting up your (turn ON the computer) immediately press "delete / F2" button then check the booting sequence. Make sure its not in default mode, try to rearrange the sequence by pressing "page up/ page down" button.Make your CD ROM as your first boot sequence next to hard drive..
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