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M
McMinn Posted on Nov 03, 2016
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Btinternet rejected my password to obtain my E mails

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Brett Duxbury

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  • Computers & ... Master 4,352 Answers
  • Posted on Nov 03, 2016
Brett Duxbury
Computers & ... Master
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If you normally use an email program like Outlook or Mac Mail, try logging in to your webmail. If you can see your webmail OK, then it's likely to be a problem with the way your email program is set up.
http://bt.custhelp.com/app/answers/detail/a_id/49512/c/7339/session/L2F2LzEvdGltZS8xNDc4MjExMzgzL3NpZC96SVllVUwybg%3D%3D
may need to reset password if you can't get into web mail
if you can check the authenication method you selected in the email program

from

http://bt.custhelp.com/app/answers/detail/a_id/9962/c/7339

IMAP incoming server option

Incoming Mail Server: mail.btinternet.com
Port: 993 (this should be automatically populated if you tick the SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
Root folder/path:

POP3 incoming server option

Server: mail.btinternet.com
Port: 995 (this should be automatically populated when you tick SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
POP from folder: By default, POP will pull emails from your Inbox

SMTP outgoing server

Outgoing Mail Server: mail.btinternet.com
Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
SSL Encryption: Enabled (but not STARTTLS)
Authentication: PLAIN
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password

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Related Questions:

0helpful
1answer

I cannot get or send emails. my server is not working

This indicates either an incorrect password or server settings. Make sure your account is setup as follows:

IMAP
Incoming Mail Server: mail.btinternet.com
Port: 993 (this should be automatically populated if you tick the SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
Root folder/path:
Folder separator: . (full stop)
Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.
If your IMAP client supports it, we recommend you also set up the following folders:
Trash
Sent Items
Drafts
POP3
Server: mail.btinternet.com
Port: 995 (this should be automatically populated if you tick SSL Encryption)
SSL Encryption: Enabled (but not STARTTLS)
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
POP from folder: By default, POP will pull emails from your Inbox
SMTP
Outgoing Mail Server: mail.btinternet.com
Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
SSL Encryption: Enabled (but not STARTTLS)
Authentication: PLAIN
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
Online Virus Removal 39 99 Online Virus Removal and Online PC Help
0helpful
1answer

When I try and access my emails on btinternet.com, from iPad I get an error message that the server "mail.btinternet.co" is not responding. I have deleted the Account from the iPad, created it again a

Hi
Being a BTinternet customer myself, I am not surprised that you have a problem IF what you have put here is correct because the server you require is "mail.btinternet.com" NOT "mail.btinternet.co" as you state.
Cheers
0helpful
1answer
0helpful
1answer

Www bt com help

Make sure you enable SSL encryption.

SMTP

Outgoing Mail Server: mail.btinternet.com
Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)
SSL Encryption: Enabled (but not STARTTLS)
Authentication: PLAIN
Username: your email address including the @btinternet or @btopenworld.com part
Password: your btinternet password
0helpful
1answer

Bt internet login [email protected]

Click the "password?" in "Forgotten password?" on the btinternet sign-in page.
Jul 20, 2014 • Yahoo Mail
0helpful
1answer

I CAN'T USE THE MAIL APPLICATION ON MY AIR BOOK

Mail app doesn't require a password. Your ISP, from and to which Mail fetches and sends email messages, requires a password. Deal with them.
0helpful
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I have yahoo id i wand configure to my outlook express i am getting this error There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.mail.yahoo.com', Server:...

There was a problem logging onto your mail server. Your Password was rejected. Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com', Protocol: POP3, Server Response: '-ERR [SYS/PERM] pop not allowed for user.', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92

make sure your password is correct because this error description states that your password is incorrect
0helpful
1answer

Sending email

here are the settings for btinternet, if you use "outlook" you must manually configure them!

  • The POP3 server (incoming mail) is mail.btinternet.com
  • The SMTP server (outgoing mail) is also mail.btinternet.com
  • Both need your BT Yahoo! email address and password; you will have to tell your e-mail program that the SMTP server requires authentication.
  • The SMTP server can use either port 25 or port 587.
The most common fault is to provide your ADSL username and password when your BT Yahoo! username and password is what's required.

good luck and regards

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