The machine will not recognize that paper is in the tray. Therefore it will not print. It appears that the mechanisim that should lift the paper up against the sensor does not rotate the plastic gears to lift the paper. Therefore the visual gauge that shows the fullness of the tray stays a what looks like a full tray when the tray is not full. The metal plate does not rise up to force the paper up against the little plastic sensor hanging down from above.
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This is unfortunately very common issue about MFC-8460N, There are few steps you can try, Set to factory default (Reset), move the roller manually so sensor will detect new position or locate the paper detector and bypass it. There are many users have been complaining regarding the issue that you have, Before try the troubleshooting that i have suggested please do call the hotline of Brotherif you have ongoing warranty. Some cases Brother accepts their fault on this known issues and provide solution (can be free of charge). As an experienced expert I suggest you to contact Brother (1-800-276-7746).
If you cannot find any resolution please post we will try our best to help you.
Could be a tab or spring broken off of the feed tray, dirty feed roller can cause that error when paper doesn't feed. Paper guide too tight so that paper can't lift to the feed roller also a possibility. Sensor above paper stack out of position.. many possibilities.
Check to see if this happens when you use the drop down manual feed tray. If your printer works fine using the manual feed tray the problem is with your paper tray. Check to make sure it is set to letter size. I've found that sometimes the 'teeth' holding the paper stop on the paper tray wear out and when the printer goes to pick up paper, it pushes the paper stop out of position causing the printer to think it's using a different, much longer size paper thus preventing it from feeding all the way through. You'll probably need a new paper tray if this is the case.
you cannot clear this unless there is still a presence of paper inside the machine.
or you can open and close your machine once you are cleared of any paper jammed, be sure not to leave and removed all residual paper in the paper path, the tiny sensor would recognize any sort of this and thus make your machine unoperable.