My Dell Photo 926 stopped printing in color. It prints in black and white. If I make a copy, it can still make a color copy. I'm stuck.

Hi ,

if u can make a copy in color , rest assure ,nothing wrong with the printer .

it s only needs a setting change to be done .

is your pc running on xp r vista ?>

if xp : click start-->run-->type control printers --> your 926 printer should be displayed -->right click on printer icon and choose preferances-->..click on advanced option --more options --see if print color image in black and white is checked ? if so uncheck it

if vista : click start ---the cursor would flash on "start search "...typre printers and press enter key ...then ..your 926 printer should be displayed -->right click on printer icon and choose preferances-->..click on advanced option --more options --see if print color image in black and white is checked ? if so uncheck it