Hello, this is Ava with Think Crucial.
You may try to enter your Shark vacuum information in this registration page
Shark Innovative Mops Vacuum Cleaners Home Care Products and it will let you know if you have registered it already or not yet. You may also contact Shark 800-798-7398 for verification.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.thinkcrucial.com/search?type=product&q=shark
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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