Garmin nuvi 55LM 5" GPS with Lifetime Map Updates Logo

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paul watters Posted on Oct 25, 2016
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I have a garmin nuvi 55lm. Everything works fine except that when i make a call through the phone tab i can hear the other person clearly but they cant hear me.

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  • Garmin Master 2,130 Answers
  • Posted on Oct 28, 2016
SHARCNET-USA
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Try clearing out the pairing and start over again. There is a possibility that the built in microphone in the Garmin isn't working correctly. Here is a link to suggestions from Garmin.

http://support.garmin.com/support/searchSupport/case.faces?caseId=%7B5d7cb200-3e38-11e2-e8a7-000000000000%7D

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Eileen, Check the attached links, one of them should work to get your manual.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

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https://support.garmin.com/support/manuals/manuals.htm?partNo=010-00991-21

http://static.garmincdn.com/pumac/nuvi_55-65_OM_EN.pdf

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I can hear the other person on the phone through

It appears you have successfully paired the cell to the GPS, so going forward:

The mic on the 760 is behind a very small opening on the front left bezel (if my memory serves me right) of the 760. If you are far away from the mic, the other person will have trouble understanding you. If you can get closer to the GPS during a test call, ask the other person if they can understand you any better. If they are unable to hear you at all, there is a problem with the mic or mic circuit. There is no adjustment for the mic. If the 760 is no longer under warranty, it may be cheaper to buy an external mic. Garmin sells one - but you may find one at radio Shack, etc. An external mic is connected to the cradle - not the GPS directly. If neither internal or external mic works, it's a problem within the unit and will likely have to be sent to Garmin for repair.

Garmin Customer Support can be reached below:

North America - Consumer Products (for all Garmin products except Apollo aircraft)
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support

Europe - Consumer Products (for all Garmin products except Apollo Databases)
Austria For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
Belgium For all Garmin products except Aviation.
Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
Denmark For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
Finland For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
France For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
Germany For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
Italy For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
Website
Portugal For all Garmin products except Aviation.
Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
Spain For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
Sweden For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United Kingdom For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
Website
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