Installed new drums in konica minolta bizhubpress c6000 drum counter did not reset automatically. How do I reset them?

Because there is a chip on the drum to tell the copier i am new

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Clear the counters for drum and developer, Replace the drum and developer, run required process, done, Do not reset without replacing because copier uses the counter if you reset without replace code and image problems will begin. Because copier will think drum and developer are new when in fact there are not and voltages set for new will be working on old stuff.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Do not reset drum counter unless the drum has been replaced.. IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developer and a new drum and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the image unit/drum unit replace the developer/drum and cleaning blade. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. Then reinstall and RUN F8. Make sure the fax line and Ethernet cable is removed can't print anything until the F8 is run. Or you will start all over again with new developer and a new drum.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Have you had the developers and drums replaced or does the screen say Replace PC Drums? There are certain house chores the copier does before "Ready to Copy" it is waiting for them to get done, so that equals "Please Wait". One big item is making sure the developer and toner are properly mixed inside the developing units next to the drums. Did you recently replace the drums and the developer if so did you clear the counters for the drums and developer, FIRST? IF not then the copier thinks the new drum and new developer are old. The copier works on the counters that is how it knows it got a new drum and developer. Get new developers and a new drums and have it installed correctly. Counters are clear before the unit is yanked out of the machine, then you remove the drums unit replace the developer. (DO NOT USE A VACUUM CLEANER WHEN REPLACING THE DEVELOPER static electricity can destroy the sensor located below the developer unit. .

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

remove the drum assy. and have the the drum and developer replaced along with having the drum and developer assy. cleaned and the senors that are on the assy, then have the proper procedures run after the developer and drum are installed, ALSO have the counters reset to let the copier know that new developer and drum have been replaced

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

has it been replaced???????????????????????/

Has the drum been replaced? If not reset code for drum without replacing the drum is not good. Because the copier works based on the counters. If you reset the counters without replacing the require items, then the copier will adjust certain voltages to certain items such as the drum as those it is new because you reset the counters when in fact the drum is old and so you might be codes and image problems.

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no such code in the service manual

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

You replace the drum and developer. Pior to that you clear counters and run the require procedures after because if you reset your drum unit without replacing it the codes will begin to show up the copier works on the counters when you clear it then the copier thinks the drum is new an set voltages as required since it is not new then you get problems . Replace the drum, cleaning blade and developer and do it right!!!!!

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Replace the developer and drum make sure counters are cleared for the drum and developer. because machine works off the counters if the counters are clear it assume new drum and developer are installed and set voltage to the drum and developer based on it, if in fact he drum is not new or developer then image problems and code can appear


try web site below as start to get parts, recommend Konica Minolta tech do it.


Precision Roller Printer Toner Cartridges Parts and Supplies Office...

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Unfortunately The minds at Konica Minolta have figured out how to make the machine Inoperable if you reset the drum and or developer counters, the only way to reset the "change drum" condition on a Biz 350 is to replace the drum AND the developer and calibrate them both when you do it automatically resets the counters... sorry.