Monitor broke HI I have Emachines D620. I accidentally dropped the laptop. The LCD monitor is completely broken but the computer is working. How can I buy a new monitor and fix it?

download drivers for them and load them

Press ALT+F10 at the Emachines logo. Hope this helps.

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No ideas

Just definite facts

Problem is;
A) Graphics chipset
Or.
B) Video Cable
Or,
C) Screen Inverter
Or,
D) LCD screen

Diagnose
LOT of reading ahead.

1) Graphics chipset:

Connect a VGA monitor to the blue VGA port, on the right side of the laptop.

http://www.geeks.com/largePic_all.asp?invtid=D620-5133-OB&pic=D620-5133-OB-box.jpg

This is a general example of a VGA port (Connector), and VGA Cable,

http://en.wikipedia.org/wiki/VGA_Connector

You can use a CRT type of monitor (Looks like a small TV), or a flat LCD screen monitor if it has a VGA Cable.

Turn the monitor on. If a CRT type allow it to warm up
Turn the monitor on.
By factory default settings the display should show on the external monitor.
IF not;

There are at least 3 display options;
A) Internal monitor of laptop ONLY
B) Internal monitor of laptop AND external VGA monitor
C) External VGA monitor ONLY

Press, and hold down on the Fn key, and at the Same time tap once on the F5 key.
The F5 key is the Display Toggle-Over key.

Still no display on external VGA monitor?
Hold the Fn key down again, and tap once more on the F5 key.

No display, (Or solid white), on external VGA monitor, suggests problem with graphics chipset. If this is the problem post back in a Comment.

Good display?
Problem is Video Cable, or inside the Display Assembly.
(screen Inverter or LCD screen)

There are no eMachines D620 service manuals, available on the internet for free that I have seen. Supposedly a few paid for versions, but I have my reservations about that.
(Probably a Generic User Guide, which you can get for free)

I also have never worked on this model yet.

But this isn't rocket science, and this isn't 'my first rodeo'.

2) Video Cable:

The Video Cable plugs into the motherboard, in an area under the Keyboard, and under the Palm Rest Cover.

Judging by;
A) Top View of motherboard,

http://www.ebay.com/itm/eMachine-D620-Motherboard-48-4BC01-011-MBN240100-08226-1-Yukon-MB-/121076931939?pt=US_Motherboard_CPU_Combos&hash=item1c30bf5d63

Set your mouse cursor in the middle of the photo. This enables the Zoom In feature.

Looking at the rectangular metal plate, with the opening in the middle of it; come from the Top/Left corner.

See what appears to be a fairly long white strip?
That is where the Video Cable plugs into the motherboard.

Now here is the D620 with the Keyboard removed. (And Display Assembly),

http://www.ebay.com/itm/eMachines-D620-Motherboard-CPU-base-assembly-/110847874891?pt=Motherboards&hash=item19cf0c574b

Here you see the white connector again.
Middle, and towards the Top; in the small rectangular opening.

The Palm Rest Cover has to be removed, to access the Keyboard Cable's motherboard connector. This connector.

Going on....
The Video Cable then goes up by the left Hinge, and then up into the Display Assembly.
From there the main portion of the Video Cable, connects to the back of the LCD screen.
There is also a separate small cable, coming from the Video Cable; that connects to one side of the screen Inverter.

Example of the Video Cable,

http://www.ebay.com/itm/eMachines-D620-LCD-Video-Cable-50-4BC03-021-/130862506637?pt=US_Video_Cables_Adapters&hash=item1e7803628d

The white connector you see at the bottom, with the black pull strip; is the motherboard plug connector.
The small cable extending to the Right, connects to the screen Inverter.
The large connector shown at Top, connects to the back of the LCD screen.

Just from normal repeated opening, and closing of the laptop; the Video Cable may become pulled on, and/or pinched.
This can cause a loose connection at the motherboard side, or LCD screen side.
Screen Inverter cable connection may be pulled loose also

Can also cause damage to the Video Cable. Stretched/Broken wires

The procedure is to;
A) Remove ALL power. Remove the AC adapter (Charger), and Battery.

B) PHYSICALLY check to see if the motherboard connection is tight. Try to plug in tighter.
Reinstall power. Turn laptop on see if this was the problem.

No?
Remove all power again. This time remove the Display Bezel, and see if the Screen Inverter cable is connected tightly.
At this point it is just going to be a visual observation, and record.

Next is to check the LCD screen connection of the Video Cable, and it may loosen the Screen Inverter connection, anyway.

[The plastic frame in front of the LCD screen is the Display Bezel,

http://www.ebay.com/itm/eMachines-D620-LCD-Screen-Bezel-41-4BC01-001-/300798380595?pt=UK_Computing_Other_Computing_Networking&hash=item4608fb0a33 ]

If plugging the connections of the Video Cable in tighter, does no good; the Video Cable is then checked for continuity.
A multimeter is used, and set on OHM's. (1K)

Electricity is sent through each wire. The reading itself isn't as important, as just seeing IF there is a reading.
No reading indicates stretched/broken wire.
You can take the Video Cable, down to the nearest small computer repair shop; and have the resident tech check it out for a few bucks.

The Video Cable MUST be ruled out as the problem, before going on. Otherwise you may be buying parts needlessly.
(LCD screen? Around $70 to $100. You have seen the price of a Video Cable)

Video Cable proves to be good? Go on.

3) Screen Inverter:

The screen Inverter is located behind the Display Bezel, and mounted to the bottom of the LCD screen. (Screen Frame)

To test a screen Inverter requires a sensitive multimeter. Read fairly expensive,

http://www.fonerbooks.com/test.htm

Do to this, the ease of access to replace, and the general low cost; the screen Inverter is just replaced,

http://www.ebay.com/itm/LCD-Power-Inverter-Board-for-eMachines-D620-Backlight-Replacement-for-Screen-/120819595221?pt=US_Laptop_Screens_LCD_Panels&hash=item1c2168b7d5

If this doesn't repair the problem, the problem is the LCD screen.
Replace.

I can guide you, and I believe step by step; if you wish to attempt repair.
Post back in a Comment.

Regards,
joecoolvette

Hi Mark,

From the scant details provided, the best solution I can offer is that the back light has burned out. To verify this, turn on the monitor. Shine a bright flashlight at the screen. If you can see stuff on the screen, e.g. Desktop, boot sequence, anything else. That would confirm a problem with the back light. What most LCD monitors do is have a light behind them or along each side that make the screen shine. What normally happens is after a long time the tube burns out. if the system is only a couple of years old, then most likely the inverter that steps up the battery voltage to higher voltage to run the tube has failed. In either case, IF you can see a display with a flashlight, then you will most likely have to replace the display. You can buy a completely built one from emachines (now a gateway company) or if you have the skills, replace it yourself. I found on ebay new displays for under $100

Sadly the other thing that happens fairly often now is that the graphics chip overheats and becomes "unsoldered" in which case you will have no display when shining a flashlight at the display. You can also confirm this by trying an external monitor. If you have another monitor for a desktop or if a friend does, you can plug in the monitor and see if you get a display. You may have to tell the laptop to use the external monitor by pressing the Fn key and the display function key. The display function key will have a picture of a monitor on it. Or you can look up the correct key sequence in the user manual which can be downloaded from emachines. The external monitor will also help confirm that the built in display is the cause of the problem if you can get a display on the external monitor.

If you need more help, let me know the results of the flashlight and external monitor tests and what further help you would like.'

Thanks, Jim

Remove the main battery and charger from the laptop, press and hold power for 60 seconds, if this fails the motherboard has major issues and should be checked by a technician.

Hi! this is Alex Walker expert to help you for this issue call me on +1(518)348-9393 I will be glad to assist you

You may have failed back light inverter board, or worst, bad lamp.
Inverter: http://www.google.com/products?rlz=1T4GGIH_enUS282US283&q=emachine+d620+inverter&um=1&ie=UTF-8&ei=-3HrS-buFIb-sgOf06nBDw&sa=X&oi=product_result_group&ct=title&resnum=3&ved=0CC4QrQQwAg

www.insidemylaptop.com
http://s807.photobucket.com/home/budm/allalbums

Provided the screen is the only thing damaged, you have several options.

1. Connect and external monitor and use it to see what you are doing while you copy you photos to other media. (Fn+F8 enable external monitor)
   
2. Remove the HDD, connect it to another system using a USB adapter, and copy your files: http://www.amazon.com/Universal-Drive-Adapter-Serial-ATAPI/dp/B0012TOG08
   
3. Replace the broken lcd: http://cgi.ebay.com/DELL-LATITUDE-D620-D630-COMPLETE-LCD-WARRANTY_W0QQitemZ220582533329QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item335bbe58d1

http://support.dell.com/support/edocs/systems/latd630/en/sm_en/display.htm#wp1105347

To check if the external video port on the laptop by connecting an external monitor to the laptop and see if it works. If it does work then the video port is OK and the only thing I can think of is :-
What is the highest resolution that the projector can display?
Is the video resolution on the laptop set higher than the projector's maximum resolution, if so reduce the screen resolution on the laptop.

my fan broke on mine over heated and then the fan packed up i can only go on it for about 1hour at a time buying a cooling station but trying to find a new fan