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Why do you need to get to the cord assembly?
If the cord will not retract, tilt the vacuum to about a 45 degree angle and gently tug and release cord. It will usually retract.
Due to problems ensuing from untrained persons attempting to reassemble the vacuum and having to take it to the shop anyway, I recommend not taking it apart.
If the above isn't the problem, please take it to the nearest Aerus Electrolux store for repair.
How's the hose?
If it's only one wand, yes, you'll need to buy a new one. It depends on where it burnt out. If it was at a connection to the hose, the other wand, or the power nozzle, you need to check the connections thoroughly for discoloration, breaks/cracks, and potentially shorts in the hose, wand, and power nozzle.
The entire vacuum should be taken to the nearest Aerus Electrolux dealer for troubleshooting for what caused the sparking in the first place.
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