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Rebecca Adams Posted on Sep 29, 2016
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Need to speak to a customer service person regarding sending package back

Delivery van came to collect Watch before I arrived home. My mother answered the door and gave the delivery man the products before I to put bar code in package also hadn't finished packing it properly. Swim suite I ordered was returned before I had scheduled a return with no bar code in

1 Answer

Bill Boyd

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  • The Master 53,816 Answers
  • Posted on Sep 29, 2016
Bill Boyd
The Master
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Joined: Jan 04, 2013
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Contact the company direct by phone that you were returning the item to and sort it out

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Related Questions:

0helpful
2answers

How do i find what kind of watch i have by its serial number

Check out the brand/manufacturer name and the serial number. Google out the contact number for the customer service for that brand/manufacturer and once you speak to them, provide them the serial number, they will answer your query to your expectation.
Regards,
Harry
[email protected]
+1 (503) 583-2414
Oct 02, 2014 • Watches
0helpful
1answer

Hello! I just need some extra links for this

Contact your closest Nixon Service Center and we'll do what we can to resolve the problem. If you're in North America, visit our Online Repair Center or call us at 888-455-9200 from 8 to 5 pacific time, Monday to Friday, and we'll talk you through a solution or get you a service authorization number. Watches sent back to us without a service authorization number will not receive service. If you're somewhere else in the world, please go to the nixonnow.com homepage, select your country, then support/service for more details.

Note: Your warranty is not void if you do not register your watch.


Once we get your watch, please allow up to 10 business days for it to be processed. If you used our online service tool to send in your watch, you will receive an email notification from the Nixon Service Center when your package is received and when it is sent out. If you're in North America, we can provide you with the current status of your watch by emailing us at [email protected] or calling us at 1-888-455-9200 to talk to a Customer Service Representative.

Bands, straps and bracelets are not covered under warranty. Watches need to be sent in to the Nixon Service Center for band replacement. If you're in North America, visit our Online Repair Center and tell us how we can service your watch. You will then receive a service order number with shipping instructions. You may also call us at 1-888-455-9200 from 8 to 5 pacific time, Monday to Friday, and we'll set you up with a service authorization number. If you're somewhere else in the world, please go to the nixonnow.com homepage, select your country, then support/service for more details.

Please call our Service Center at 888-455-9200 for technical assistance on your watch. One of our representatives can assist you with setting your watch, answering any questions on watch functionality, or walking you through a solution for any technical issues with your watch.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

1helpful
1answer

I want to buy band for my arnette watch the band part no AR2027 3373 of old packaging when I bought last onei will buy two if avaiable Regars John

Thanks for contacting FixYa.
The only solution I have for you is at Arnettes customer service site at
http://www.arnette.com/customer-care

Best regards. Jewel
Oct 05, 2010 • Watches
0helpful
1answer

I have a Techno Marine diving watch. It just stopped. How do I best replace the battery. Myself? Or do I need to send it somewhere? Cebron

Thank you for contacting FixYa.
NEVER attempt to replace a battery on a diving watch yourself. It will break the seal.
You will need to send back to Technomarine or take to a registered Technomarine service center.
You can find information here:
http://www.technomarine.com/Customer/Services.sls

Best regards! Jewel
1helpful
3answers

I need a replacement bracelet for my Cartier 21 Chronoscaph watch?

My black rubber watch band is cracked and in need of replacement. I refuse to shell out $500 for another rubber band from Cartier. This is my first and last Cartier watch... Poor customer service on a very expensive watch.
500 per one rubber; is not expensive is a steal
1helpful
1answer

Replace battery on at tag 69

Thank you for contacting FixYa.<br /> I would HIGHLY recommend you send your watch here:<br /> <a href="http://csec.tagheuer.com/customer-service-centres/home-us/index.lbl?center=8E66BBD1-F0A7-4400-AD32-823491A591B9">http://csec.tagheuer.com/customer-service-centres/home-us/index.lbl?center=8E66BBD1-F0A7-4400-AD32-823491A591B9</a><br /> <br /> Best regards.<br /> Jewel
0helpful
1answer

How to open the digital side to replace the battery? I took it to a jeweler but all they did was scratch the case!!! Thanks for you help.

Sound like you will have to send it back to TAG!

Replacing the battery yourself can be a risky business, as they are often sealed and as you found, need special tools to remove the back.

A fairly common cry is "I have changed my battery and my watch no longer works". To avoid this sending to the makers service center should be worth the expense.

If you copy "http://csec.tagheuer.com/customer-service-centres/home-local-uk/index.lbl?center=78531441-61BD-4C0B-9577-AB0C147018A3" into your search engine, you should arrive at their customer service page.

On the right is a box with a drop down menu to enter your area and then click on either one of the pictures at the bottom or the menu on the left to select the services that they offer.
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