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Scanner has failed to initialize error in xerox 5755 while copying the multipages with platencover

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Zeeshan Hashmi

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Give me answer please

Posted on May 18, 2019


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Rick Kasper

  • 2072 Answers

SOURCE: xerox copier

Sounds like the IIT ( scanner board) or the lens assembly has failed.
Most likely the lens assembly.

Posted on Jul 01, 2008


Adorjani Laszlo

  • 1316 Answers

SOURCE: scanner will not initialize properly, can make

If the scanner is not positioned correctly ,indiferent to make a copy to use the ADF or make to the original glass the copy problems is identical.Clean the scanner glass,original glass and the white level band,the erase lamp and check the OPC drum.If the problem persist need to perform the FD and CD adjust for the paper tray.Make someone copies use the A4R tray,and A3,and see the different.
Please answer to help you.You need the position correctly the problem source.

Posted on Aug 22, 2009


  • 55 Answers

SOURCE: When runnung the X2470 scanner form Windows Photo

Did you allign the scanner? Print a test paper and then put the load the paper into scanner. Choose to allign.

Posted on Nov 06, 2009


  • 3741 Answers

SOURCE: My scanner fails to scan documents.

there are many users facing this same error message.
there are options to solve the issue.the upper part of the printer is have to remove that upper portion by removing the screws and internal locks on its inner layer.then check out if any dust is got collected on the scanner lens.the lens is a thin glass layer in the scanner that reads the document which you place on the glass.if the dust gets collected on the lens it will show this error messages.but if after cleaning it shows same message that means the internal board is got faulty.there is a mini circuit board beside the scanner the upper scanner assembly needs the scanner assembly set you get the new circuit board.scanner assembly means not the upper scanner glass it only includes the inner assembly and the circuit board of scanner assembly.the cost of new assembly is near to $ can get this assembly at any local printer repair shop.they have it in spare or they can easily get it from nearest service center of the hp company.

Posted on Nov 20, 2009

SOURCE: Xerox M15: Blank copies

There is a problem with the Laser Unit
need to replace the LASER nit or need to open and clean the unit will solve the issue

Posted on Jan 22, 2010

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I have a WorkCentre XK35c/25c that I now use just as a copier.(Not hooked up to computer) When turned on it has power but when you hit start it sounds like it is going to copy as the light bar goes across...

The scanner for the flatbed has failed to properly move. The rails may be dirty, or the motor may be binding. Additionally there is a home sensor switch that must be activated when the scanner is initialized. Finally, when the copy button is pressed, does the lamp on the scanner come on within a few seconds?

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