My harmony 550 is in safe mode I tried everything I can't get it to work do you have any help for me

Hey!

I thought this link might help get your Harmony 550 working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

Hope this helps!!!

-Kennedy

Hi . Here's how to fix it and get your remote out of safe mode:


1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.
3. Click "Downloads" at the top and click "Firmware"
4. The remote will go through the firmware update.
5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this can help

Hey!

I have come across this issue and the link below helped me get my harmony remote working again:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps you like it did for me!!

-Kennedy

Hey!!!

I found the following link to get my Harmony 550 out of safe mode, I hope it helps you get yours working too!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

-Kennedy

You can try this solution to your Harmony 550 Safe mode problem:

Harmony 550 Safe Mode Fix Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.

Hope that helps.

Hey!

I got my Harmony Remote stuck in safe mode and found the following link that got it working properly!!!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=11941

I hope this helps!!!

-Kennedy

I can help you with your Logitech Harmony 550 remote control.

The Users Guide is available here: Harmony 550 Manual Download

I hope that helps.
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