Question about Keurig Elite B40 Coffee Maker
Had machine for 2 months now was working fine , now heating light stays on and nothing else happens no sounds coming from machine.
I contacted Keurig at 866-901-2739. Based on my serial number, I was still within my 1 year warranty. They determined that my heating element was bad, based on the fact that the the area above the power cord was not at all hot, which it would be if it was truly heating.
My new machine will arrive via FedEx in 3 days!
The Keurig rep did also mention that the heating elements are sensitive to hard well water, which I have. They have seen issues where hard water requires you perform more frequent de-scaling of the brewer, depending on water hardness. Alternatively, we may switch to bottled water.
Posted on Aug 21, 2008
Probably your thermal protection have blow-up. you can try to open the brewer and locate it. is usaly around the the boiler and look like a resitance. you can replace it or just by pass(not- recommanded).
Posted on Nov 20, 2007
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