How to connect scanner to computer as it say no computer connected Hp Officejet 6500 E17a-f

Open the top and tell it to copy. The tube is dim on one side and needs replacing. Printing form the computer doesn't use the scanning light source.

It will be similar to this video

How to Replace Scanner Lamp Bulb Unit on HP Officejet 6500 ...

https://www.youtube.com > watch
PREVIEW
3:30 This is an instructional video on how to replace the scanner unit inside of the HP Officejet printer. Same instructions go for both HP 6500 ...
YouTube · 303 Electronics · May 12, 2017

to receive fax, you must connect the fax line to the printer. All-in-one printer can received fax without computer.

how do I connect my HP Officejet 6500 Wireless to my Mac computer??????

You may have to connect the USB lead to scan. Mine does. Ian.

Did you install the full featured software or did you connect the printer to the computer and get a generic driver? The generic driver in the OS may not control the scanner on an all-in-one. Remove any generic driver and unplug the data cable. Download and install the software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3795406& , select your OS.

Check through HP update if there is a patch to your driver or software. If you use a USB hub or print server, try a direct connection.

Are you launching the scan from the printer or from the computer? You need the monitor program running and to have set the scan destinations in the HP software before using the buttons on the unit. Try launching the HP software and scanning there. Once you do that you will have a better idea of the destinations and default settings to use in the Scan buttons on the software. These will be uploaded to the printer by the software.

I hope this helps.

Cindy Wells
(Scanners require bi-directional communication with the computer so try a new data cable if problems persist.)

Use the disk that came with the printer and install the software in both the computers based on the os installed in the individual computers, ping the ip address of the printer from both the computers, and then test for the functionality

I have seen alot of problem/posts concerning HP AIO's and software issues. Typically some of the functions won't work or not recognized by solution center. Try a complete uninstall of all associated printer software, run registry cleaner if you have it, restart, then try completely uninstalling your Antivirus/firewall software. I have seen that just disabling Antivirus/firewall still causes faulty installations. Now, reinstall your printer software/drivers and connect cables only when told to do so. Some reason the AV/FW software blocks some of the AIO's apps from completely installing.

Hope this works...Good Luck!

Hello,
All support for the Officejet 6500, is on next page:
http://www.shopping.hp.com/product/printer/all-in-one/1/storefronts/CB815A%2523B1H;HHOJSID=3GWwLgnP5q4mQGLvtnV1T12FxGgRTJHrLzsZ1P5y17fVkdzQPng4!1105332277

note:
There are 3 types of 6500 Officejet AIO printers, see next overview:
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=uk&cc=uk&h_page=hpcom&lang=en&h_client=S-A-R135-1&h_query=officejet6500

For a manual for the Officejet 6500 in pdf format (readable with Adobe Reader), select:
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf

Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
For normal scanning you can choose the option of Scanners and Cameras wizard in control panel. But it is better if you have software disk of printer because it contains more option.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Hi there,

I have gathered a link which may be helpful and provides a detail for HP Officejet 6500 printer.
https://system.netsuite.com/core/media/media.nl?id=77009&c=644149&h=a92833b772a7eed79afd&_xt=.pdf&leadsource=111

Warm regards,

Anirban Mazumdar