Garmin nuvi 2599LMT 5" GPS with Built-In Bluetooth and Lifetime Map and Traffic Updates Logo

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David Briggs Posted on Sep 21, 2016
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Mu 2599LMT-d still works but has a black screen, I can make out faint images.

My 2599LMT-d still works but the screen has gone black, I can make out faint images and hear instructions but cannot see anything. I have updated the mapping and tried charging etc. any ideas?

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Sandra Sparks

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  • Expert 180 Answers
  • Posted on Sep 21, 2016
Sandra Sparks
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Depends what you mean by no video.
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Laptop LCD screen has a faint image or is very dark and i checked Lcd,Invertor, video cable and its working properly . i don't know what to do pls help me.

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My laptop boots up but the screen is blacl

Try connecting the laptop to an external monitor first. If this works, you can eliminate the Graphics chip as a source of your problems.
If it fails to work on an external, the graphics chip on the motherboard has possibly gone bad.

If it does work, you have 3 possible problems:

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ACer Screen is pitch black, but system runs normally

Check if this will work on an external monitor, if it will, you can point the finger at the following:

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Can you see a faint image on the screen, if so your back light is failing. If you cant even see a faint image and is flickering then the inverter board is faulty and needs to be changed. You can search the internet by doing a google search for the make and model of your monitor and find spares, there should be some good videos on youtube on how to change the inverter.
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Display will not come up, screen remains black, blue light on front of monitor flashes on and off

Check that the monitor is still receiving a signal it could have gone into standby mode.
If not you either have a faulty inverter or the back light has gone, to test this when your computer is on is to check you can still see a faint image on the screen that means the backlight has gone, if not its the inverter.
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Screen goes black but have faint image in background

Does it boot up as bright as it used to be and then go faint or has it recently only been faint?
If it's the latter it sounds as though the lamp has gone. This can be fixed more often than not, but can be a bit expensive.
Is the laptop still under warrenty? If so go back to the manufacturer or if not you should take it into a computer shop to get a quote on fixing it.
Regards, Chris
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It's all black

If you power it on, take a flashlight and shine it on the lcd at and angle and look real close to see if you can see a faint image. If you can, then your backlight in the screen is not working.
Also, you can attatch an external monitor to it, while its off, then power it on and see if it lights the external monitor. Try that and let me know your results.
If you get a picture ok on the external, and you can see a faint image on the lcd using a flashlight, then it could be the backlight inverter board or the bulb itself inside the lcd went out.
If you don't get any picture at all, using an external monitor and can't see a faint image on the lcd using a flashlight, then I would say there's other problems with the laptop itself. Could be a mainboard problem, power issue, etc..
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