Question about Epson WorkForce WF-7620 Wireless Color All-in-One Inkjet Printer

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How do I print on 11 x 14 paper? According to the online manual, the Epson WF - 7620 does print 11 x 14. And that is why I bought the printer, but I cannot figure it out!

Posted by Bhava on


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Load A3 size paper on the lower tray.
Verify you see A3 as an option in paper setuo on the printer screen against tray 2.
Make sure you have selected A3 on the software before you print.


Posted on Sep 18, 2016

Testimonial: "Sorry I have not responded sooner, but I didn't bookmark this page and couldn't find it until now. I tried to cheat, and not insert an A3 size paper. I have an 11 x 14, but that did not work. So now I have to go out and find a ream of paper that is an A3 size, and waste more time and money. So far I have spent over $250 for the printer, and have had to replace 3 ink cartridges for another $150. And in order to print in black, I have to buy another ink cartridge for the third color that just ran out [These were the sample inks that came with the machine.] So now I will be into it (with travelling expense etc.) at about $600! And, it doesn't even print the size paper that I bought it for (which it clearly states in the manual it prints) without having to mess around like this. Very disappointing. If I could take it back I would, but I am passed my 30 day trial."

  • 6 more comments 
  • Ravi Sep 22, 2016

    You can print 11x14 (also called a legal size) from the manual feed tray or also reffered as Multi Function (MF) in either color or BW.
    You do not need A3 size oaoer for it.
    You cannot use the A4 or A3 marked trays.
    The multi-function tray should hold fewer papers like 15~20 unlike the other trays that hold 250
    Not sure if Epson insists to have all cartridges while you consume only black.

  • Bhava
    Bhava Sep 22, 2016

    OK, I tried that, but an error message comes up saying, "the paper source setting is invalid. Touch detail to check the available settings".

    When I click on "details" it does not list "legal" (or 11x14) size paper as being supported.

  • Ravi Sep 22, 2016

    My apologies.
    Legal size is 8.5x14 inches
    A3 is 11x17 inches
    your expectation is 11x14 which is Non-standard.
    hence you will have to use A3 and cut the rest

  • Ravi Sep 22, 2016

    See page 67 of the manual at
    It also states 'user-defined' Try this as well.

  • Bhava
    Bhava Sep 22, 2016

    My predicament is that I am printing reproductions of my art, which is produced on 11 x 14 paper. In the beginning , I did use 11 x 17 and trim it down. But the paper was too thin for my needs. So now I am using 11 x 14 art stock paper, which is a little thicker than the regular paper (office paper). I set the size to 11 x 14 in the "user defined" option, but when I try to print it, an error message comes up preventing the printing. Why does it say in the manual, even the one you provided, that you can print on 11 x 14 paper, if you can't? Something is missing, and I need to find out how to do this. I just called the store that I bought the printer from, but because I no longer have the box (even though it is not past the return date), they said they cannot excepted back.

  • Ravi Sep 22, 2016

    which country and city are you in ? Is there an Epson office there ?

  • Ravi Sep 22, 2016

    Try this.

  • Bhava
    Bhava Sep 23, 2016

    No, there are no Epson offices here. I am using an iPad, and that option is not available, but I have laptop and it does. I guess I'll try it there. Thank you for all the help! If you don' mind, I'll be back for more of your guidance.



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