Bought an Alcatel One Touch Fierce xl phone goes to searching for update, stay stuck on this I even tried in safe mode and got the same result it will not go past the screen that searches for updates
I bought it online and it will not go past the checking for updates screen after doing a master reset I enter my language I hook up the internet and then it searches for updates forever will not go past that
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It can unlock only if this says as Unlock Failed:This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care
if you got this error just apply here
There are ways to do it yourself, but they can get complicated. To do it that way search Google: unlock T-Mobile Alcatel one touch 4g. Another way is to go to ebay and have someone do it for you, here are several, see link below. It is important that they know the exact phone model, they tell you what to do and is pretty easy. unlock mobile alcatel one touch fierce 4g
Press the power button until it either offers a menu to restart or until the power goes off. Then power back on Go to settings and "about phone" to see if your phone needs updating -- system update, that is.