PUK lock (Personal Unlocking Key). It's a security feature on most mobile devices that protects your SIM card data and unique for SIM card.
May I suggest that you contact your sim network provider as they are the only one who can provide you the PUK codes. Once you done the PUK unlocking you can use the unlock code.
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SOURCE: i need puk code for my life wireless phone x325 wind ll
You have to contact your service provider.
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