I hve a Verbatim USB Portable Hard Drive with 160gb/go. Suddenly I notice the blue light on the unit is blinking, and my K drive (Verbatim) is no longer showing on my computer. What does this mean? [email protected]

Look up Verbatim in the phone book. Find their phone number. Speak to customer service and they will repair/replace your unit free of charge, even if you don't have proof of purchase. I know, I just got my unit back, all fixed!

Your problem could be any one of these issues:

1. Faulty USB port on PC: Try a different computer or laptop

2. Faulty USB cable: Try a different Cable

3. Corrupt memory: Fix by an expert required such as www.SaveMyUSB.com

4. Faulty connections on main circuit inside the hard drive: Physical Fix by an expert required such as www.SaveMyUSB.com

5. Faulty controller chip (worst case scenario) : Direct flash memory read required by an expert required such as www.SaveMyUSB.com

Hope this helps and that it is 1 or 2 as 3, 4 and 5 will cost you money.

Good luck!

It seems that the disk-drive is "dying".
If it works, at least a bit, copy all the files from it onto your C: drive, or burn the files to DVD-writable disk(s).
Then, exercise the warranty to get it repaired/replaced.

Hi,

In most case's only one USB needs to be connected, but you need to load the driver for it from the disks which you would have received for it.

Hope this helps.

Thanks

Jason

dear sir
good day
try to replace the USB cable and test the Hdd on an other computer system to make sure it is function and good luck

Hi,

First let me let out a LMAO to there website. Although the Windows and Mac operating systems are still somewhat different in how they work, the computer you're running OSX on IS a standard "IBM-Clone" or PC and therefore and potential hardware issues are identical regardless of wether it is running Mac or Windows.

The Blue light blinking generally means one of only two things, one the hard drive is active and currently reading or writing files, or two, it has a hardware problem. The fact the light is on usually means you have a good power supply but there are numerous other problems that could cause this.

If you just bought the drive and haven't got any data that is only on this drive, take it back to the store you bought it at and ask to have it replaced as a faulty drive. If you do have any crucial data on the drive already, respond back and I will be happy to offer advice on how to retrieve it.


Chris

Below is the link for the FireLite 160GB portable HD. Drivers are only needed for win98. 2000/xp/vista are plug and play. The manuals are included at this link.

http://www.verbatim.com/support/support.cfm?part_number=firelite+160gb+usb&x=56&y=11

Additionally, there could be a problem with power supply. A switch is on the back...USB or EXT. EXT is for an external supply. (http://www.verbatim.com/products/detail.cfm?product_id=38819801-1143-3415-5FE3682C49A8E37F&cat_id=3883B708-1143-3415-5FB9F3C74069A098) USB is naturally for a USB cable. Clicking might indicate low power when using USB. Switch to the external adapter or get a USB cable with two connectors for the computer (the extral cable draws more power),

good luck.

Called Verbatim support and they said it is a power issue. They will send you a USB Y cable to get power from both USB ports. Hope it works.

heres a link for drivers and owners manuals

http://www.verbatim.com/support/support.cfm?open=Downloads

That model doesn't have an external power supply port.