Question about Samsung Xpress SL-M2675FN Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop Copier/Fax/Printer/Scanner - 27 ppm Mono Print - 4800 x 600 dpi Print - 27 cpm Mono Copy LCD - 1200 dpi Optical Scan - Manual Duplex Print - 251 sheets Input

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Horizontal line on printed page

When I copy or scan from the document feeder, the copy comes out with a horizontal line across the middle of the page but when I copy or scan from the flatbed, it comes out perfect. I have cleaned the rollers on the document feeder and the transfer roller. Problem still persists. please help

Posted by Rashika on

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When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

Posted on Sep 03, 2016

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ranga heshan

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SOURCE: Need to replace the transfer

hello
i think this is a problem of toner cartridge replace the toner orremanufacture your toner .if didnt solove it.
get small piece of cloth and sock in to the water and crush it and wipe the transfer roller. then again get cloth and wipe it

Posted on Aug 14, 2010

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    scannerarea.jpg

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