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rror codes
If the printer's front panel displays a message Error XX, find the error code in this table and follow the instructions for resolving the problem. If problems persist, check the Xerox web site www2.tek.com/TekSMART/ or contact service. ErrorUser Corrective ActionError 01
Remove and re-install the black Toner Cartridge, then turn the printer off and on.
Replace the black Toner Cartridge, then turn the printer off and on.
Error 02
Remove and re-install the cyan Toner Cartridge, then turn the printer off and on.
Replace the cyan Toner Cartridge, then turn the printer off and on.
Error 03
Remove and re-install the magenta Toner Cartridge, then turn the printer off and on.
Replace the magenta Toner Cartridge, then turn the printer off and on.
Error 04
Remove and re-install the yellow Toner Cartridge, then turn the printer off and on.
Replace the yellow Toner Cartridge, then turn the printer off and on.
Error 05, 10,11,12, and 13
Turn the printer power off, then on.
Error 20
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
Remove and re-install the Main Charge Grid. Turn the printer off, then on.
Remove and re-install the Transfer Kit. Turn the printer off, then on.
Remove and re-install each of the Toner Cartridges. Turn the printer off, then on.
Replace the Main Charge Grid. Turn the printer off, then on.
Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
Replace the Transfer Kit. Turn the printer off, then on.
Replace the Toner Cartridges. Turn the printer off, then on.
Error 21,22,30,and 32
Remove and re-install the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
Replace the Imaging Unit (make sure that Imaging Unit is locked in place). Turn the printer off, then on.
Check for jammed paper throughout the paper path (especially in paper feeder).
Remove and re-install the paper feeder and Transfer Kit. Turn the printer off, then on.
Error 40,41,42,and 43
Check for jammed paper in the Fuser. Re-install the Fuser. Turn the printer off, then on.
Make sure that you have the correct Fuser for your local printer power supply:
110-Volt Fuser Part Number 016-1839-00
220-Volt Fuser Part Number 016-1840-00
Replace the Fuser. Turn the printer off, then on.
Error 50,51
Turn the printer off, then on.
Error 52
Remove the Duplex Unit (if installed).
Check for paper under the Upper Tray.
Turn power off, then on.
Error 53
Open left door and remove any jammed media.
Tun the printer off, then on.
Error 60
Remove the media from the Multi-Purpose Tray. Turn the printer off, then on.
Reinstall the media. Make sure you do not overfill the tray.
Error 61
Remove and re-install each Toner Cartridge. Turn the printer off, then on.
Replace each Toner Cartridge. Turn the printer off, then on.
Error 62
Check for jammed paper throughout the paper path (especially in the paper feeder and Fuser).
Remove and re-install the Fuser. Turn the printer off, then on.
Slide out and re-insert the paper feeder. Turn the printer off, then on.
Replace the Fuser. Turn the printer off, then on.
Error 63
Remove and re-install the Imaging Unit. Turn the printer off, then on.
Replace the Imaging Unit. Turn the printer off, then on.
Error 70,71, and72
Turn the printer off, then on.
Error 73
Remove and re-install the Imaging Unit. Turn the printer off, then on.
Replace the Imaging Unit. Turn the printer off, then on.
Error 74
Remove and re-install the Fuser. Turn the printer off, then on.
Replace the Fuser. Turn the printer off, then on.
Error 80,81,82,83, and 84
Make sure that all four toner cartridges are installed in the printer.
Turn the printer off, then on.
Error 01p through
Error 47p
Make sure that installed memory DIMM(s) are compatible with printer's image processor board and that they are installed in the proper slot(s).
Service Error 5100 means that something is blocking the ink carts or head.. with printer off move the ink cartridges in the well by hand all the way to the middle of the printer then turn the printer on.
turn printer off
turn printer on
remove both carts
turn printer off
turn printer on
replace carts
turn off
turn on
that should clear up the issue if not you need to try replacing the cartridges or removing and replacing the inkwell (place where the carts fit in)
first turn off printer and plug off cabel power
1. open printer
2. look at IC EEPROM 93c66WP
3. connect no 1 and 4 pin IC 93c66WP
4. turn on printer, wait until printer shown green lamp, it mean calibration finish
5. turn off printer again
6. disconect no1 & 4 pin ic 93c66WP.
7. turn on again, and printer ready again
1. Check your printer connections. 2. Go to printer folder and clean all pending jobs. 3. Turn off your printer 4. Turn off your computer 5. Turn on your computer 6. Turn on yor printer
Check the status of the printer must be "ready" (at the printer folder) If not replace the printer cable. Is still the problem remain, uninstall an reinstall the printer.
general
error Delete all print jobs and turn the printer off. Remove any
foreign objects from inside the printer. After a few minutes%2C turn
the printer back on.
Check your printer connections. Go to printer folder and clean all pending jobs. Turn off your printer Turn off your computer Turn on your computer Turn on yor printer
Check the status fo the printer must be "ready" (at the printer folder) If not replace the printer cable. Is still the problem remain, uninstall an reinstall the printer.
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