This is usually a driver error. Go to device manager and look for a device labelled with an X or an exclamation point and then try to load new drivers for it. Most likely you have a driver that has been corrupted or accicdentally deleted.
Ummm what comes with an error code i need the model #
Either go to hp .com and type in error or use search bar to type in error code either way u will find what it is
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