Not recognised on my computer
SOURCE: WD 500g hard drive computer cant read it
Is your hard drive power-up?
Do you hear your hard drive just spinning?
If so, your PCB may went bad. If you hear the hard drive clicking then your PCB or the heads went bad. If you need the data, you might have to ask the data recovery guys to get them back for you or find the PCB on Ebay.
If you don't care about your data, send it back for the warranty replacement
SOURCE: Flashing blue light on external WD hard drive & not recognised
sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive
SOURCE: my wd portable hard drive isn't being recognised by the computer
See below from Western Digital:
Try the following steps to see if the drive comes up:
If the drive works on another computer, then the problem most likely lies with the computer system you started with. Make sure that you have the latest driver updates and Service Packs for your Windows. If the drive is still not recognized, then you will most likely need to contact Microsoft or the computer manufacturer to see if they can assist you.
Note: If you have a Passport or an Elements portable drive, they do not require a power adapter. Skip steps 3 and 4, and proceed to step 5.
If the drive doesn't work on another computer, even after changing the data cable, then it sounds like the problem could be with the drive, itself. Check Disk Management and see if the drive is recognized in the lower right pane. If so, you may need to partition or format the drive in order for it to be recognized. If the drive doesn't show up in Disk Management, then the drive has most likely failed and will need to be replaced. Please see the links below for additional information.
Important: You do not want to partition or format the drive if there is data on the unit that you need. In order to retrieve the information on the unit, you may need to contact a data recovery company to see if they can help you retrieve the data.
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Hi Julie Dedes, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
Please give make/model of computer
Problem has been addressed, thank you :)
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