My mp3 froze one day, then it shut off and since then it wont turn on ive tried plugginf it into the computer and an outlet it just wont work

Some older computers that have USB ports that limit the output to 5V @ .5 amp current. Depending on your MP3 player, it may not be sufficient to charge the player. This was the spec back then. Since then, new USB specs call for 5V @ 1.0 amp current - a two fold increase in current.

You may have better luck connecting to a powered USB hub instead. If you're only looking to charge the MP3 player, you don't even need to connect it to the computer. The powered hub gets powered by connecting the ac adapter / power supply to a wall outlet - instead from of the computer's power supply via mother board.

The above assumes there is a good, rechargeable battery; a functioning charger & USB port in the MP3 player and of course, a working USB cable. If any of the above is faulty, you'll never get the MP3 Player to accept a charge. You should try different computers, cables and ports if possible.

Good luck!

Try to find out if this has a "reset key", push it for 5 sec. If nothing happens, try to remove the battery if you can then put it back again..turn on. If this would still wont work, try to find out the compatible charger for this gadget. Thanks

You could try the Updater program and see if you can un-brick the chip. Go to the SanDisk site and download the Updater program, follow all instructions. That is the only thing that might work, as it may have broken an internal circuit.

Press both the center button and menu until the circular spinning icon shows that the thing is rebooting.  Also, try holding play for 5-10 seconds to shut the thing off.  Then hold play for 5-10 seconds to turn it back on.

Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently.

-Tha Mp3 Doctor

did you try holding the power button on for ten seconds (the reset) after trying to charge it again? does it even power up when you plug it into the usb. if it powers on when connected to the usb and then shuts off immediately when you take it off the usb (rather than "refreshing database") then your battery is either 1)disconnected inside 2)dead or there may be issues with power management. Same thing happened to me (disconnected) but I soldered the loose connection and it only worked for two days, even checking the connections again. Now I don't know what's going on. It's more likely the battery has reached the end of its life.

try to get a driver for the mp3 for the computer, and check if the battery is okay.

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Why don't you just take it to Best Buy or where ever you got it from and then exchange it or you could return it and git your $ back!!!!!!!and rate this Fix Ya please!!!!!

Maybe try taking the battery out and putting it back in, because once my mp3 player froze and that worked. It froze when I was going through menus when the song was playing still and it was probably too much...