Make sure the grinder is plugged into a working 120V electrical outlet.
If the unit is not working, the lid may not have the proper sealing contact with the grinding hopper pin. Please contact the Authorized Service Center or check you warranty information. Please follow the procedures for sending the unit to a service center.
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Question edited for clarity.
Question moved from Misc category.
• The grinder can be set during grinding to grind approximately between 5 and 9 seconds, producing a milder or stronger coffee beverage (see chapter 9b)
can depends many factors, try to grind finer coffe powder and warm well the machine before starting to brew coffee. If the grinder does not make finer coffe powder then you must contact the service, check if blades are in place before calling them...
In the waste basket you got a nice round coffee puck i think you need to ajust the grinder its not chopping fine enough press for a coffee and put the dial down 1 like if your at 6 put 5 remmember the coffe you grind will take 2 coffe to reach try a couple and if your satisfied good if not go down on more try again
what showing on display ,when push to make coffee? If showing grinder block-then you have to replace the grinder to fix it. Try to grind coffee ,but without beans-if grinder start but rotate slowly -you have to replace grinder and change the brushes of the motor.
One most posible reason is that the grinding coffee passage is blocked so the coffee is not moving up the the group piston and the machine brues without any coffee in piston and you receive only water.
We sugest to move all coffee beans from grinder by hand and the remaing with the help of vacum cleaner. Try to s.ck also everything that is inside the grinding like grided coffee which probably stuck bettween baldes.
Now udjust teh grinder to 2-3 steps more gross coffee and try the machine again. If it works then you should have coffee but not with good cream at top. So try a coplue of coffe more and if everything is ok then ajust back the position of the grinnder but one step at the time so one step back one coffee.
Goo luck
Sorry you not get any good answers here, i where her regulary before and answer questions, but now i´m on sick-list and have not access to computer regulary. After 1 December i will be online again.
Now to your problem, if the grinder not grind like it does before it can be the printed circuit card that has to be replaced.
Try to check the grinding engine to see if it looks ok, you can also try to measure the grinding engine.
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