Question about Amazon Kindle Paperwhite
My monther's issue was because her ISP's (Bell) router, home hub 3000, comes default with the 2.4G and 5G SSID named the same with the same password. So her 2.4G was on a Band that was super weak, like 30%, but her 5G was at 90%. This was causing her wifi connections to use 5G as it was more available. Problem with the kindle is that it is limited to use the 1 - 11 channels / 2.4G only. I resolved this by going to the routers config (192.168.2.1) and changing the SSID from Bell553 to Foxtrot. Then i changed the 5G SSID to Foxtrox-5G and made different passwords for both. Rebooted the router and the kindle was able to connect to the 2.4G network.
Posted on Jan 09, 2017
Trouble connecting my new Kindle to my wi-fi
Mary, Check the attached links,instruction and guides to get kindle connected, Good luck
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