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Be sure that your scanner is connected to your computer using a usb wire. do not try to scan wireless. Also, put the scanner disk back in and you will be all set. just answer the prompts.
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How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot
1. Click Start , 2. Click Run and type Msconfig and then click on ok Will show the new screen of System configuration utility 3 Click on startup option 4. Search the list for HP Digital Imaging Monitor . 5. Select the HP Digital Imaging Monitor check box. 6. Click Apply , and then click Close . 7. Click Restart to restart the computer.
*Note : If HP Digital Imaging Monitor is not on the list, it means the driver was not correctly installed. You need to reinstall the software.
HI,
this is a very normal problem with this printer..do one thing unplug the USB cable from the printer..then if its not working go unplug the USB cable..insert the CD go to my computer..right click on the cd icon explore>>util>>ccc>>uninstall l2..after that restart the system...do a complete installation..issue will be resolved...
You need to have it connected to a computer with the scan software running. The scan options are in the computer. It tells what type of document to scan, how to save it, JPG, PDF, etc. and where to send the scanned image.
In order to scan it must be connected to your computer with a scanning program running. You can still make copies with the copy function, but it won't scan unless the HP scan software is running.
Im not sure of this ..maybe the scanner driver has been corrupt ...uninstall all existing printer driver on your computer...and install a new compatible one..^_^.
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